--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Pre-Visit Management release notes for upgrades from Xanadu to Yokohama # Combined Pre-Visit Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Pre-Visit Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes document covers all updates related to Pre-Visit Management from the Xanadu release through to the Yokohama release. It is designed to help ServiceNow customers prepare for and understand the changes involved when upgrading Pre-Visit Management within this range of versions. Show full answer Show less ## Key Information for Upgrading * There are no new features, changes, removals, or activation updates in Pre-Visit Management between the Xanadu and Yokohama releases. * Pre-Visit Management will be hidden and no longer installed on new instances starting with the Yokohama release, as part of a planned future deprecation. * Despite this, Pre-Visit Management will continue to be supported in existing instances after Yokohama. * For details on the deprecation process, customers should consult the official Knowledge Base article KB0867184. ## Additional Considerations * There are no updates related to additional system requirements, browser compatibility, accessibility compliance, localization, or activation procedures for Pre-Visit Management in these releases. * If a release did not include updates, this is explicitly noted to ensure clarity. ## What This Means for ServiceNow Customers Customers upgrading from Xanadu to Yokohama can expect no functional changes or new features related to Pre-Visit Management. However, they should be aware that this application is being phased out for future releases and will not be installed by default on new instances going forward. Existing customers will still receive support, allowing time to plan for alternative solutions. Reviewing the deprecation guidance will help ensure smooth transition planning and minimize impact on your service management workflows. Consolidated page of all release notes for Pre-Visit Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Pre-Visit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Pre-Visit Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-previsitmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Pre-Visit Management features. {#dfrn3-previsitmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Pre-Visit Management features or functionality were removed. {#dfrn3-previsitmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Pre-Visit Management features or functionality were deprecated. {#dfrn3-previsitmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Pre-Visit Management, such as specific requirements or compliance levels. {#dfrn3-previsitmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ]