--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Regulatory Change Management release notes for upgrades from Xanadu to Yokohama # Combined Regulatory Change Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Regulatory Change Management Release Notes for Upgrades from Xanadu to Yokohama This document consolidates all release notes relevant to upgrading Regulatory Change Management (RCM) from the Xanadu release family to the Yokohama release family. It provides a comprehensive summary of new features, changes, deprecations, removals, and important upgrade considerations, helping ServiceNow customers prepare effectively for their upgrade. Show full answer Show less ## New Features * **From Xanadu Release:** * **Rule-based Regulatory Alerts:** Configure routing rules to automatically distribute regulatory alerts to internal stakeholders based on conditions such as Title, Description, and Key dates. Alerts can be auto-assigned to domain experts for review. * **AI-Recommended Citations:** Leverage AI to recommend relevant citations linked to regulatory alerts, aiding deeper exploration of authority documents and related controls. * **From Yokohama Release:** * **Regulatory Alert Summarization:** Use AI-powered summarization to convert complex regulatory details into concise, business-focused summaries, reducing interpretation time and minimizing compliance risks. * **Regulatory Mapping with AI:** Automate identification and tracking of regulatory requirements specific to industries by mapping incoming changes to internal business operations such as citations and control objectives. * **Recommendation Contexts and Templates:** Enable administrators to create configurable decision templates with contextual insights to improve enterprise decision-making processes. * **Impact Radius Extension:** Identify impacted business areas related to regulatory alerts and trigger change management programs by assigning ownership through Change Tasks, supported by an improved dashboard for clear visibility. * **Regulatory Assessments:** Access new Regulatory assessments linked to alerts, powered by the Smart Assessment Engine, allowing compliance users with appropriate roles to analyze and track assessment completion. ## Key Changes * **Xanadu Enhancements:** * Improved Task Management allowing coordinators to change ownership of change and action tasks. * Enhanced collaboration features via Next Experience Chat Collaboration and Discuss. * Introduction of action tasks separated from core RCM or Compliance Case Management for better differentiation and reporting in the My Tasks portal. * **Yokohama Updates:** * Some Now Assist skills are enabled by default for new customers and partially for existing customers, streamlining AI functionality activation. * Now Assist usage measurement shifted from a 365-day look-back to a burn-down model, resetting annually on the contract anniversary. * Action task forms updated: removal of Compliance and Risk category sections replaced by Impacted Area fields for better impact tracking. * Overview and Home pages updated with drop-down menus to track regulatory and risk assessments statuses, facilitating efficient monitoring. * Compliance Workspace's Tasks pane now includes all Regulatory assessments for improved task visibility. ## Removals and Deprecations * No features or functionality were removed during these upgrades. * Deprecations in Yokohama include hiding the Related Documents list for regulatory alerts in both workspace and classic views, removal of the entity class configuration for assessments, and changes to assessment status behavior where open assessments remain active even after alerts are marked applicable. ## Upgrade and Activation Guidance * Before upgrading to Yokohama, review and complete pre- and post-upgrade tasks as outlined to ensure a smooth transition. * Regulatory Change Management and ServiceNow Otto for IRM are available for installation via the ServiceNow Store. Requests must be submitted through the Store to activate these applications. ## Additional Notes * No changes were reported regarding additional requirements, browser compatibility, accessibility, or localization between Xanadu and Yokohama releases. * Key highlights include AI enhancements such as AI-powered citations, improved virtual agent interactions, simplified task ownership changes, and streamlined regulatory alert assignments. ## What ServiceNow Customers Can Expect By upgrading from Xanadu to Yokohama, customers gain advanced AI capabilities to automate and simplify regulatory change management processes, significantly improving efficiency and compliance accuracy. Enhanced task and assessment management features provide greater visibility and control over regulatory obligations. The upgrade also modernizes user interfaces and integrates intelligent decision-making frameworks to support enterprise compliance workflows. Consolidated page of all release notes for Regulatory Change Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Regulatory Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Regulatory Change Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-regulatorychangemanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Regulatory Change Management. {#dfrn3-regulatorychangemanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Assign rule-based regulatory alerts](https://www.servicenow.com/docs/access?context=set-up-assignment-configuration&family=xanadu&ft:locale=en-US) : Define the routing rules to automatically distribute regulatory alerts to internal stakeholders. You can apply conditions to filter incoming regulatory feeds by Title, Description, Key dates, and many other fields. You can also auto-assign filtered regulatory alerts to domain experts for further review. [Add an AI-recommended citation to a regulatory alert](https://www.servicenow.com/docs/access?context=add-recommended-citations-to-a-regulatory-alert&family=xanadu&ft:locale=en-US) : Add AI-powered recommendations from the most relevant citations through incoming regulatory changes, authority documents, child citations, and related control objects. You can drill down into the recommendations to explore the details within the context of the alert. * No plans to enhance the Calendar reporting view in the Classic UI that is shipped with the application. * No plans to enhance the Overview dashboard in the Classic UI that is shipped with the application. | | Yokohama | [Generating a summary of a regulatory alert](https://www.servicenow.com/docs/access?context=create-a-summary-of-a-reg-alert&family=yokohama&ft:locale=en-US) : Transform your detailed regulatory information into concise, business-focused summaries that emphasize the most critical changes and impending deadlines. You can significantly cut down the time that is required to interpret complex updates, ensuring that no vital details are overlooked. By streamlining compliance processes, your organization becomes more efficient and minimizes the risks. [Regulatory mapping with AI](https://www.servicenow.com/docs/access?context=recommendations-for-a-regulatory-alert&family=yokohama&ft:locale=en-US) : Leverage artificial intelligence to help your organizations identify, track, and manage regulatory requirements that are specific to their industry. AI automates the mapping of incoming regulatory changes to internal business operations, such as citations and control objectives, making it easier to ensure compliance. By analyzing the incoming regulatory changes and vast amounts of internal regulatory data, AI highlights the relevant policies for association and mapping, which helps your organization to streamline the compliance process and reduce manual effort. [Recommendation contexts and templates](https://www.servicenow.com/docs/access?context=recommendation-contexts&family=yokohama&ft:locale=en-US) : Enable your administrators to use a framework engine to create decision templates for primary records. This framework simplifies the enterprise decision-making processes and includes the configurable user interface elements that provide contextual insights and improve the display of these elements. By integrating this framework, your organization can help to ensure that every recommendation is both relevant and informed. [Impact radius extension](https://www.servicenow.com/docs/access?context=add-impacted-area-reg-alert&family=yokohama&ft:locale=en-US) : Identify the impacted areas of your business operations, such as the citations, control objectives, policies, risks, controls, and authority documents, that you can add to a regulatory alert. You can then conduct a review for implementation acceptance that triggers a change management program by assigning ownership and accountability through a Change Task. Additionally, an existing dashboard was improved so that you can get a clear overview of the impacted business operations. [Regulatory assessment for a regulatory alert](https://www.servicenow.com/docs/access?context=regulatory-assessment-in-rcm&family=yokohama&ft:locale=en-US) : View the new Regulatory assessments related list for a regulatory alert. This list displays the uniquely generated regulatory assessments that are powered by the Smart Assessment Engine application so that you can analyze and track the completion status for compliance users. Your users with the sn_grc.business_user role can work on these assessments. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Regulatory Change Management features. {#dfrn3-regulatorychangemanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Enhanced Task Management](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=xanadu&ft:locale=en-US) : Enhanced the Task management feature to help the coordinator to change the ownership of change tasks and action tasks. [Next Experience Chat Collaboration and Discuss](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=xanadu&ft:locale=en-US) : Enhanced the Next Experience Chat and Collaboration and Discuss feature. [Action Tasks](https://www.servicenow.com/docs/access?context=manage-reg-action-tasks&family=xanadu&ft:locale=en-US) : Added action tasks that are segregated from the Regulatory Change Management or the Compliance Case Management application for differentiation and reporting in the My Tasks portal. | | Yokohama | [Some Now Assist skills are turned on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&family=yokohama&ft:locale=en-US) : The new default behavior works as follows: * New customers: When you install a Now Assist product, designated skills are turned on automatically. * Existing customers who are upgrading (starting with Yokohama Patch 11): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=yokohama&ft:locale=en-US) : Starting with Yokohama Patch 5, Now Assist usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: Now Assist Usage - Overview \& New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). [Changes on the action task form](https://www.servicenow.com/docs/access?context=create-action-task-using-ws&family=yokohama&ft:locale=en-US) : The Category: Compliance section and the Category: Risk section on an action task form have been removed. They're replaced by the Impacted area table field and the Impacted area field. [Assess impact](https://www.servicenow.com/docs/access?context=assess-impact-of-reg-change-using-ws&family=yokohama&ft:locale=en-US) : The Initiate Impact Assessment button is now called the Assess impact button. [Overview page of regulatory alerts](https://www.servicenow.com/docs/access?context=list-view-of-reg-alerts&family=yokohama&ft:locale=en-US) : The Overview page for regulatory alerts includes a drop-down menu that enables you to track the progress of a regulatory assessment. Additionally, you can view the counts of completed, open, and overdue regulatory assessments. [Home page updates for Regulatory Change Management](https://www.servicenow.com/docs/access?context=rcm-workspace-for-managers&family=yokohama&ft:locale=en-US) : On the Regulatory Change Management home page, within the Tracking section, a new drop-down menu has the Regulatory Assessments or Risk Assessments options. With these options, regulatory change managers can see the number of open and overdue assessments to help them efficiently monitor the status of their assessments. [Regulatory assessments in the Tasks pane](https://www.servicenow.com/docs/access?context=regulatory-assessment-in-rcm&family=yokohama&ft:locale=en-US) : The Tasks pane in the Compliance Workspace now displays all the Regulatory assessments. | [ ] ## Removed Between your current release family and Yokohama, some Regulatory Change Management features or functionality were removed. {#dfrn3-regulatorychangemanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Regulatory Change Management features or functionality were deprecated. {#dfrn3-regulatorychangemanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Related documents related list will be hidden for both the workspace and classic view for a regulatory alert. * The entity class configuration has been removed and is no longer necessary for conducting an assessment. You can select the entities now when you send the risk assessment. * Starting with the Yokohama release, all open assessments for a regulatory alert, whether they're risk assessments or regulatory assessments, aren't marked as canceled and remain open even after an alert is marked as applicable. | [ ] ## Activation information Review information on how to activate Regulatory Change Management. {#dfrn3-regulatorychangemanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Regulatory Change Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Regulatory Change Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Regulatory Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Regulatory Change Management we have noted them here. {#dfrn3-regulatorychangemanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Regulatory Change Management we have noted them here. {#dfrn3-regulatorychangemanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Regulatory Change Management, such as specific requirements or compliance levels. {#dfrn3-regulatorychangemanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Regulatory Change Management we have noted them here. {#dfrn3-regulatorychangemanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Regulatory Change Management we have noted them here. {#dfrn3-regulatorychangemanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Add AI-powered citations to the regulatory authority documents. * Use the updated Next Experience Chat Collaboration and Discuss feature to interact with the virtual agents. * Change the ownership of change tasks and action tasks easily with the enhanced Task Management feature. * Assign regulatory alerts to domain experts for reviews that are based on the configured rules. * Collaborate with virtual agents by using Next Experience Chat Collaboration and Discuss. See [Regulatory Change Management](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Summarize a regulatory alert by using the Now Assist summarization skill. * Use Regulatory mapping with AI to help organizations identify, track, and manage regulatory requirements that are specific to their industry. * Set up a recommendation context. * Analyze the potential impacts of a new regulation to assess whether it's likely to achieve the required business or regulatory compliance objectives. [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Some Now Assist skills are now turned on by default. * Review changes to Now Assist usage measurements. See [Regulatory Change Management](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]