--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Retail Core release notes for upgrades from Xanadu to Yokohama # Combined Retail Core release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Retail Core release notes for upgrades from Xanadu to Yokohama This consolidated release notes document covers all updates and important information for upgrading the Retail Core application from the Xanadu release family to the Yokohama release family. It provides a clear overview of new features, changes, removals, deprecations, activation instructions, and other relevant details to help ServiceNow customers prepare and execute their upgrade efficiently. Show full answer Show less ## New Features * **Retail Portal:** Yokohama introduces a new Retail Portal experience that enables retail organizations to leverage self-service tools, manage cases, and gain better visibility into key metrics. This enhanced portal provides an optimized and streamlined interface tailored for retail users. ## Changes, Removals, and Deprecations Between Xanadu and Yokohama, there were no changes, removals, or deprecations to existing Retail Core features or functionality. This means your current configurations remain compatible without adjustments related to feature modifications or retirements. ## Activation Information Retail Core must be installed via the ServiceNow Store. Customers should request the application through the ServiceNow Store platform, where all available apps and submission details can be accessed. The Yokohama release confirms that Retail Core continues to be available through this channel. ## Additional Requirements and Considerations No new additional requirements, browser requirements, accessibility information, or localization considerations have been introduced or changed between Xanadu and Yokohama for Retail Core. ## Key Outcomes for ServiceNow Customers * Prepare for your upgrade by focusing on the new Retail Portal feature to enhance user self-service and metrics visibility. * No impact on existing Retail Core features due to changes, removals, or deprecations simplifies the upgrade process. * Installation and activation continue through the ServiceNow Store, ensuring a straightforward deployment approach. * Minimal additional requirements or considerations reduce complexity for upgrade planning. Consolidated page of all release notes for Retail Core from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Retail Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Retail Core to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-retailcore-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Retail Core. {#dfrn3-retailcore-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Retail portal](https://www.servicenow.com/docs/access?context=rahi-retail-portal&family=yokohama&ft:locale=en-US) : Use the new Retail Portal experience to use self-service tools, view cases, and gain visibility into metrics for your retail organizations. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Retail Core features. {#dfrn3-retailcore-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Retail Core features or functionality were removed. {#dfrn3-retailcore-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Retail Core features or functionality were deprecated. {#dfrn3-retailcore-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Retail Core. {#dfrn3-retailcore-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Retail Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Retail Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Retail Core, such as specific requirements or compliance levels. {#dfrn3-retailcore-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Use the Retail Portal for an optimized and streamlined portal experience within your retail organization. See [Retail](https://www.servicenow.com/docs/access?context=rahi-retail-operations-overview&family=yokohama&ft:locale=en-US) for more information. | [ ]