--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Xanadu to Yokohama # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Add-in for Microsoft 365 Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes document covers the upgrade path for the ServiceNow Add-in for Microsoft 365 from the Xanadu release to the Yokohama release. It provides a comprehensive summary of new features, activation instructions, and important upgrade considerations to help ServiceNow customers effectively prepare and implement the latest version of the add-in within their Microsoft 365 environment. Show full answer Show less ## New Features in Yokohama * **Create a manifest file:** Allows configuration of the ServiceNow Add-in for Microsoft 365 through a customizable manifest file to enable specific functionalities. * **Map email fields to catalog items and forms:** Enables automatic copying and population of fields from emails or meeting invites into ServiceNow catalog forms or ServiceNow forms, streamlining request submission. * **Single sign-on (SSO) configuration:** Supports SSO so employees can access the add-in seamlessly from any Microsoft 365 application without needing to separately sign in to Employee Center, enhancing user experience and security. ## Activation and Installation The ServiceNow Add-in for Microsoft 365 is available through the ServiceNow Store. Customers must request and install the add-in from the ServiceNow Store website. This centralized distribution method simplifies deployment and ensures customers receive the latest app versions and updates. Refer to the ServiceNow Store version history for cumulative release details. ## Requirements * **Microsoft Outlook version:** Microsoft Outlook 2019 or later is required to use the add-in. * **Browser and accessibility:** No changes or new requirements were introduced in Yokohama for browser compatibility or accessibility compliance. * **Localization and highlights:** No new localization or highlight information was added in this release. ## Key Outcomes for ServiceNow Customers * Improved integration between Microsoft 365 apps and ServiceNow through field mapping and manifest configuration, enabling more efficient request management directly from Outlook and other Microsoft 365 tools. * Enhanced user experience with single sign-on, reducing sign-in friction and improving security for employees accessing ServiceNow functionality. * Access and submit any ServiceNow catalog form within Microsoft 365 apps, with support for loading and navigating ServiceNow forms or Employee Center links seamlessly. * Configuration flexibility to support message and appointment data in both read and compose modes within Microsoft Outlook, facilitating richer interactions between Microsoft 365 and ServiceNow. Consolidated page of all release notes for ServiceNow Add-in for Microsoft 365 from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Add-in for Microsoft 365 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Add-in for Microsoft 365 to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Create a manifest file](https://www.servicenow.com/docs/access?context=create-ms365-addin-manifest&family=yokohama&ft:locale=en-US) : Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365. [Map email fields to a catalog item](https://www.servicenow.com/docs/access?context=map-email-catalog&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a catalog form. [Map email fields to a form](https://www.servicenow.com/docs/access?context=map-email-form&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form. [Configure single sign-on for ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=configure-sso-sn-addin-ms365&family=yokohama&ft:locale=en-US) : Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing ServiceNow Add-in for Microsoft 365 features. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some ServiceNow Add-in for Microsoft 365 features or functionality were removed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some ServiceNow Add-in for Microsoft 365 features or functionality were deprecated. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: ServiceNow Add-in for Microsoft 365 is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Additional requirements : You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Add-in for Microsoft 365, such as specific requirements or compliance levels. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Access any catalog form in Employee Center and submit requests within Microsoft 365 apps. * Load any ServiceNow form or navigate to a link in Employee Center. * Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms. * Configure extension points to support messages and appointments in read and compose modes. See [ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=sn-addin-for-ms365&family=yokohama&ft:locale=en-US) for more information. | [ ]