--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Service Portfolio Management release notes for upgrades from Xanadu to Yokohama # Combined Service Portfolio Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Portfolio Management Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide covers the Service Portfolio Management (SPM) release notes relevant for customers upgrading from the Xanadu release family to Yokohama. It includes key new features, changes, and important upgrade considerations to help you prepare and understand what to expect during and after the upgrade. Show full answer Show less ## New Features * **From Xanadu:** * Ability to set the time zone for availability calculations in SPM via the system property `com.snc.availability.v2`. You can choose to calculate availability using either the service offering commitment time zone or a global time zone, but not both simultaneously. * Support for assigning multiple teams to a single service offering using the newly added Teams related list, enhancing visibility and management of support teams. * **In Yokohama:** * Enhanced options to edit and manage service portfolios, including managing lifecycle fields aligned with the Common Service Data Model (CSDM). * Improved flexibility to remap service portfolio taxonomy nodes, allowing entire branches to be moved between portfolios with child nodes moving automatically, plus capabilities to reparent nodes or insert new taxonomy nodes within portfolios. * Updated labeling for technical services to "Technology Management Service" to align with CSDM version 5.0, while the label for service offerings remains unchanged. ## Changes, Removals, and Deprecations No updates, removals, or deprecations were made to Service Portfolio Management features between the Xanadu and Yokohama releases. ## Activation and Licensing The Service Portfolio Management Core plugin (`com.snc.serviceportfoliocore`) remains available by default for customers licensed for IT Service Management across both Xanadu and Yokohama releases. Ensure this plugin is activated to utilize SPM functionalities. ## Additional Considerations * **Pre- and Post-Upgrade Tasks:** Review and complete any recommended tasks prior to upgrading to Yokohama to ensure a smooth transition. * **System Property Exclusivity:** When setting availability time zones, note that global and commitment time zone settings are mutually exclusive---only one can be active at a time. * **Terminology Alignment:** Expect updated labels for technical services consistent across ServiceNow environments post-upgrade, helping maintain compliance with CSDM standards. ## Summary of Practical Benefits for ServiceNow Customers Upgrading to Yokohama enables you to better manage service portfolios with enhanced lifecycle and taxonomy management capabilities, resulting in improved organizational alignment to industry standards like CSDM. The time zone configuration options provide more accurate availability calculations tailored to your service commitments or global standards. Additionally, assigning multiple support teams to service offerings enhances operational collaboration and visibility. These improvements collectively enhance your ability to plan, govern, and support your service portfolio efficiently. Consolidated page of all release notes for Service Portfolio Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Portfolio Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-serviceportfoliomanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Set the time zone for availability results in Service Portfolio Management](https://www.servicenow.com/docs/access?context=spm2-set-timezone&family=xanadu&ft:locale=en-US) : Set the availability system property \[com.snc.availability.v2\] to true so you can set the time zone that you want to calculate availability results. The Availability calculations settings page provides you with the choice to calculate availability using the service offering commitment time zone (yes or no). It also provides you with the option to set the global availability time zone by selecting a time zone from a provided list. After you select Yes to calculate availability with the commitment time zone, the Time zone field on the commitment record is used to calculate the availability results. The Time zone field on the availability record is read only. After you opt to set the global time zone, all the availability results will use the time zone that you set as global. Note: The underlying system properties that govern the global time zone and the commitment time zone are exclusive. You can set the global time zone or set the time zone to reflect a service offering commitment but you can't set both at the same time. [Assign multiple teams to support a service offering in Service Portfolio Management](https://www.servicenow.com/docs/access?context=spm2-assign-teams&family=xanadu&ft:locale=en-US) : Use the added Teams related list in service offerings to assign different group types to support a service offering. The related list functionality is an existing platform feature that was added to the Service Portfolio Management application so you can see the related support teams in the Digital Portfolio Management view. For more information on the platform feature, see [Teams related list](https://www.servicenow.com/docs/access?context=teams-related-list&family=xanadu&ft:locale=en-US). | | Yokohama | [Edit and manage service portfolios in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-edit-manage-portfolios&family=yokohama&ft:locale=en-US) : Use the updated options to edit and manage your service portfolios: * [Manage the CSDM life cycle fields in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-lifecycle-fields&family=yokohama&ft:locale=en-US) * [Remap service portfolio taxonomy nodes in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-remap-taxo-nodes&family=yokohama&ft:locale=en-US) [Use Service Portfolio Management services](https://www.servicenow.com/docs/access?context=SPM2-services&family=yokohama&ft:locale=en-US) : Recognize the updated label for technical services. The updated label aligns with the CSDM, version 5.0. Even though the table name hasn't changed, the services label is updated in the Service Portfolio Management application and in all ServiceNow applications or workspace environments that display services. The label for service offerings remains the same for all releases: Service offering in the \[service_offering\] table.{#dfrn3-serviceportfoliomanagement-summary__entry__15} | Table name | Label in Xanadu and prior releases | Label in Yokohama and later releases | |-|-|-| | \[cmdb_ci_service_technical\] | Technical Service | Technology Management Service | [Table 1. Updated label for technical services] | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Service Portfolio Management features. {#dfrn3-serviceportfoliomanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Service Portfolio Management features or functionality were removed. {#dfrn3-serviceportfoliomanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Service Portfolio Management features or functionality were deprecated. {#dfrn3-serviceportfoliomanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | The Service Portfolio Management Core plugin \[com.snc.service_portfolio_core\] is available by default for IT Service Management licensed customers. For more information, see [Activate Service Portfolio Management](https://www.servicenow.com/docs/access?context=activate-SPM2-plugin&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : The Service Portfolio Management Core plugin \[com.snc.service_portfolio_core\] is available by default for IT Service Management licensed customers. For more information, see [Activate](https://www.servicenow.com/docs/access?context=activate-SPM2-plugin&family=yokohama&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Portfolio Management, such as specific requirements or compliance levels. {#dfrn3-serviceportfoliomanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__68} | Release | Release notes | |-|-| | Xanadu | * Updated the availability system property \[com.sn.availability.v2\] so you can set the time zone for service availability records. * Added the ability to change the global time zone for all availability results to reflect that time zone. * Added the ability to set the time zone for availability results to reflect a service offering commitment. * Updated the availability recalculations to reflect the time zone that you set. * Added a read-only time zone field on service availability records. * Added a Teams related link tab to the service offering records so you can assign more than one team to support a service offering (one-to-many relationship). See [Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Use the added options to edit and manage your service portfolios. * Add life cycle fields to the taxonomy node records of your portfolios to align with the Common Service Data Model (CSDM). * Added more flexibility to remap taxonomy nodes. You can move an entire branch of a taxonomy from one portfolio to another, including the automatic move of its child nodes. * Reparent taxonomy nodes when you move them to a new location in a portfolio. You can also add a new taxonomy node in the middle of an existing portfolio, either between two nodes or between a node and a service. * Recognize the updated label for technical services. See [Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]