--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Subscription Management release notes for upgrades from Xanadu to Yokohama # Combined Subscription Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Subscription Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes document is designed to help ServiceNow customers prepare for upgrading Subscription Management from the Xanadu release family to Yokohama. It summarizes new features, changes, removals, and important upgrade tasks across these releases, ensuring customers understand how Subscription Management evolves and what to expect post-upgrade. Show full answer Show less ## Key Features * **Subscription Allocation by Active Users:** Allocation counts now reflect only active users, providing a more accurate view of subscription usage throughout the platform. * **Now Assist and Creator Plus Monitoring:** Account-level summaries and usage tracking for Now Assist and Creator Plus entitlements are introduced to monitor usage across all instances. * **Cloud Capacity Monitoring:** Track cloud storage capacity across all instances associated with your account. * **Bulk Allocation:** Ability to select all recommended groups when allocating subscriptions, streamlining management. * **Recommended Subscription Reasoning:** Understand why Subscription Management recommends specific subscriptions when mapping custom tables or applications. * **Custom Application and Table Mapping:** Manage missing custom applications and tables directly from the platform through lists such as Custom Applications and Custom Table Inventory. * **Support for Domain Separation:** Filter subscribers by domain for user-based subscriptions, enhancing multi-domain management. * **On-Premises Installation Support:** Subscription Management can now manage subscription usage in on-premises deployments. ## Important Upgrade Information * **Version Updates:** Xanadu instances come with Subscription Management 3.2 active by default; upgrade to 4.0+ is recommended for latest features. Yokohama instances have version 4.1 active by default; upgrading to 6.0.2+ is required for new capabilities. * **Allocation Charts:** Post-upgrade, allocation summary and history charts reflect only active user subscriptions monthly. * **Hidden User-Based Allocations:** To improve accuracy, user-based subscription allocations are hidden in the overview; contact your account executive for details. * **Now Assist Usage Measurement:** Usage measurement methodology has evolved; ensure all instances run 6.0.2 or later to avoid inconsistent data. * **Auditing App Engine V1 Usage:** The App Engine Usage dashboard has been restored for auditing purposes. * **Removed Features:** The Custom Tables chart has been removed from the subscription details page in both releases. ## Activation and Support Subscription Management is active by default as a ServiceNow AI Platform feature in both Xanadu and Yokohama releases. Updates are available through the ServiceNow Store. Customers should review activation details and update procedures to ensure smooth upgrades. ## Practical Benefits for ServiceNow Customers * Gain precise visibility into subscription usage by focusing on active users, avoiding over- or underestimation. * Efficiently allocate subscriptions across recommended groups and understand subscription recommendations to optimize license management. * Enhance management of custom applications and tables directly within Subscription Management, minimizing manual tracking. * Support for domain-separated environments and on-premise installations facilitates broader deployment scenarios. * Improved monitoring of Now Assist and cloud capacity helps prevent unexpected costs and supports informed purchasing decisions. Consolidated page of all release notes for Subscription Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Subscription Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Subscription Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-subscriptionmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | Subscription Management version 3.2 is active by default on all instances of the Xanadu release. Update to Subscription Management version 4.0 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=xanadu&ft:locale=en-US). | | Yokohama | Upgrade information : Subscription Management version 4.1 is active by default on all instances of the Yokohama release. Update to Subscription Management version 6.0.2 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=yokohama&ft:locale=en-US). | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Monitor Now Assist usage](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=xanadu&ft:locale=en-US) : View an account-level summary of your Now Assist entitlements and track Now Assist usage across all your instances. [Monitor Now Assist creators](https://www.servicenow.com/docs/access?context=monitoring-now-assist-creator&family=xanadu&ft:locale=en-US) : View an account-level summary of your Creator Plus entitlements and track allocations across all your instances. [Monitor cloud capacity](https://www.servicenow.com/docs/access?context=monitoring-cloud-entitlements&family=xanadu&ft:locale=en-US) : Monitor cloud capacity and track storage capacity across all the instances associated with your account. [Subscription allocation counts according to active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=xanadu&ft:locale=en-US) : View the total number of active users in a product subscription. Only active users count toward the subscription allocation totals that appear throughout Subscription Management. [Allocate subscriptions to all recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=xanadu&ft:locale=en-US) : Select all recommended groups when allocating subscriptions. [Recommended subscription reasoning](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=xanadu&ft:locale=en-US) : Determine why a subscription is recommended by Subscription Management when mapping custom tables or custom applications. | | Yokohama | [Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US) : Map any missing custom applications and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list. [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=yokohama&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions. [Subscription allocation counts according to active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US) : View the total number of active users in a product subscription. Only active users count toward the subscription allocation totals that appear throughout Subscription Management. [Allocate subscriptions to all recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=yokohama&ft:locale=en-US) : Select all recommended groups when allocating subscriptions. [Support for on-premises installation](https://www.servicenow.com/docs/access?context=configuring-subscription-management-v2&family=yokohama&ft:locale=en-US) : Manage subscription usage using Subscription Management on-premises. [Recommended subscription reasoning](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=yokohama&ft:locale=en-US) : Determine why Subscription Management displays a subscription recommendation when mapping custom tables or custom applications. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Subscription Management features. {#dfrn3-subscriptionmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Allocation charts reflect only active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=xanadu&ft:locale=en-US) : The Allocation summary and Allocation history charts on the subscription details page reflect only subscriptions allocated to active users for each month following the upgrade. | | Yokohama | [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=yokohama&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=yokohama&ft:locale=en-US) : Now Assist usage measurement is evolving. If your instances are below Yokohama Patch 12, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement types. For more information, see [Now Assist Usage - Overview \& New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). [Allocation charts reflect only active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US) : The Allocation summary and Allocation history charts on the subscription details page reflect only the subscriptions allocated to active users for each month following the upgrade. [Auditing App Engine V1 usage](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US) : The App Engine Usage dashboard has been restored. For details on auditing App Engine V1 usage, see the [Auditing App Engine v1 \[KB0999383\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999383) article in the Now Support Knowledge Base. | [ ] ## Removed Between your current release family and Yokohama, some Subscription Management features or functionality were removed. {#dfrn3-subscriptionmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | * The Custom tables chart has been removed from the subscription details page. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Subscription Management features or functionality were deprecated. {#dfrn3-subscriptionmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | The Custom tables chart has been removed from the subscription details page. | [ ] ## Activation information Review information on how to activate Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=var.store-url\&family=xanadu\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=var.store-url&family=xanadu&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow AI Platform, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=xanadu\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=yokohama\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=yokohama&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=yokohama\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Subscription Management, such as specific requirements or compliance levels. {#dfrn3-subscriptionmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Gain visibility and control of your product subscriptions. * Maximize subscription usage and make informed decisions about future purchases by monitoring your subscriptions. * Avoid unexpected costs by tracking subscription usage and allocations over time. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * View subscription allocations according to the number of active users. * Select all recommended groups when allocating subscriptions. * Manage subscriptions in an on-premise installation. * Manage custom application and table mapping through the platform, and learn why specific subscriptions are recommended when mapping custom tables and applications. * View subscribers by domain for user-based subscriptions. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=yokohama&ft:locale=en-US) for more information. Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ]