--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Synthetic monitoring release notes for upgrades from Xanadu to Yokohama # Combined Synthetic monitoring release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Synthetic Monitoring Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes page assists ServiceNow customers in upgrading Synthetic Monitoring from the Xanadu to the Yokohama release. It highlights new features, important upgrade tasks, changes, and activation requirements to help you prepare and effectively utilize Synthetic Monitoring in the Yokohama version. Show full answer Show less ## New Features * **Create and edit synthetic monitors:** Design synthetic tests simulating end-user transactions on critical service endpoints. * **Alert configuration:** Set alerts triggered by test failures to proactively resolve issues before user impact. * **Enhanced test capabilities (version 1.2):** * Test for specific HTTP response codes to verify success or failure. * Set thresholds for response times to monitor service performance. * Validate response body text to ensure accurate end-to-end verification. * Run tests locally from your Glide instance, reducing dependency on external test runners. * Run tests from multiple geographic locations for comprehensive coverage. * **Monitor status and diagnostics:** Access Overview pages with monitor status, failure and response time charts, links to related Configuration Items, detailed historical test logs, and options to export test results for sharing. ## Changes * **User Interface improvements (version 1.2):** * Improved filtering for endpoint discovery. * Bulk editing capabilities for synthetic monitors. * Overview page charts now display failure counts instead of successes, enhancing issue visibility. ## Activation and Additional Requirements * **Activation:** Synthetic Monitoring must be installed via a request from the ServiceNow Store. * **Proxy agents:** For version 1.0 users, configure at least one proxy agent on the Agent Client Collector to monitor service health. * **Local testing:** From version 1.2 onward, tests can be run directly from your local Glide instance, eliminating the need for proxy agents. * **Configuration Items (CIs):** Add relevant endpoints as CIs in your CMDB for monitoring. * **Credentials:** If endpoints require authentication, configure credentials in the appropriate ServiceNow credentials table. ## Key Outcomes for ServiceNow Customers * Gain early detection of service issues through synthetic tests, minimizing user impact. * Receive real-time notifications about performance degradations or outages before they affect users. * Leverage detailed visualization and reporting tools to share synthetic test results with stakeholders. * Benefit from improved management and usability of synthetic monitors with UI enhancements and flexible testing options. Consolidated page of all release notes for Synthetic monitoring from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Synthetic monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Synthetic monitoring to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-syntheticmonitoring-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Synthetic monitoring. {#dfrn3-syntheticmonitoring-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Create and edit a synthetic monitor](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=yokohama&ft:locale=en-US) : Create and manage synthetic tests to replicate end-user transactions for critical service endpoints. Configure an alert to activate when a test fails, enabling you to address issues before they impact users. As of version 1.2, you can: * Test for response code: Confirm that your endpoints are returning success codes and know when they aren't. * Test for response time: Confirm that your services are meeting performance expectations by setting thresholds for response times. * Test for response text: Validate whether specific content exists in the response body, enabling accurate end-to-end checks. * Run tests from your local Glide instance: Enable closer integration with your instance and reduce the need for external test runners. * Run tests from multiple locations. [Identifying system issues with synthetic monitoring](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=yokohama&ft:locale=en-US) : View the Overview page for a monitor where you can: * View the status of the monitor. * View charts that display test failures and response times. * Visit related configuration items (CIs) that might be the start to investigating failed tests. * View a historical log of synthetic test runs, including details and the response body text. * Share results by exporting a list of tests for a monitor. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Synthetic monitoring features. {#dfrn3-syntheticmonitoring-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Overview and detail pages in SOW](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=yokohama&ft:locale=en-US). : Create view and manage your synthetic monitors on the overview and detail pages. As of version 1.2, the following UI enhancements are available: * Improved filtering for finding your endpoints. * Bulk editing of monitors. * Charts on the Overview page now display failures instead of successes. | [ ] ## Removed Between your current release family and Yokohama, some Synthetic monitoring features or functionality were removed. {#dfrn3-syntheticmonitoring-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Synthetic monitoring features or functionality were deprecated. {#dfrn3-syntheticmonitoring-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Synthetic monitoring. {#dfrn3-syntheticmonitoring-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install synthetic monitoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Synthetic monitoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Synthetic monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Additional requirements : You must do the following before you can use synthetic monitoring: * If you have version 1.0, configure at least one proxy agent on the Agent Client Collector. These agents should be the ones you use to monitor the health and performance of the services to be monitored. For more information about proxy agents, see [Using proxy agents in Agent Client Collector](https://www.servicenow.com/docs/access?context=proxy-agent&family=yokohama&ft:locale=en-US). Starting with version 1.2, you can run tests from your local Glide instance instead of a proxy agent. * Add CIs in the CMDB for the endpoints that you want to monitor. * If your endpoints require authentication, configure credentials in the Credentials \[discovery_credentials\] table. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Synthetic monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Synthetic monitoring, such as specific requirements or compliance levels. {#dfrn3-syntheticmonitoring-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Synthetic monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Synthetic monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * View real-world performance data from your services without needing actual users, catching issues before they're released to production. * Get real-time notifications for performance degradations or outages before they impact users. * Visualize synthetic test results and share insights with stakeholders. See [Synthetic monitoring](https://www.servicenow.com/docs/access?context=synthetic-monitoring-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]