--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Yokohama # Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Telecommunications Service Operations Management Release Notes for Upgrades from Xanadu to Yokohama This consolidated document provides Telecommunications Service Operations Management release notes for ServiceNow customers upgrading from the Xanadu release family to the Yokohama release family. It summarizes new features, changes, removals, deprecations, activation instructions, and other relevant upgrade information to help you prepare and execute your upgrade smoothly. Show full answer Show less ## New Features Between Xanadu and Yokohama, the primary new feature introduced is the **Telecommunications trouble ticket notification**. This feature enables customers to receive notifications about incidents generated from events in their external systems. It enhances incident tracking and resolution within the telecommunications network by integrating trouble ticket management seamlessly into the TMF ecosystem. Note: There are no new features introduced specifically in the Yokohama release. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Telecommunications Service Operations Management features or functionality reported between Xanadu and Yokohama releases. This indicates a stable feature set without disruptions in this upgrade path. ## Activation Information To enable the Telecommunications trouble ticket notification feature introduced in Xanadu, activate the **Telecommunications Alarm Management Open API (snindtmf642)** application. This application is available from the ServiceNow Store and is necessary to leverage trouble ticket notifications effectively. There are no additional activation requirements introduced in Yokohama. ## Additional Requirements and Considerations * No new additional requirements, browser requirements, accessibility, or localization changes were introduced between Xanadu and Yokohama. * Use the Telecommunications trouble ticket notification feature to keep customers informed about incidents related to external system events, improving operational transparency and responsiveness. ## Practical Benefits for ServiceNow Customers Upgrading from Xanadu to Yokohama maintains your Telecommunications Service Operations Management capabilities while introducing improved incident notification integration with external systems. By activating the required Open API application, you enable better customer communication and faster resolution of telecommunications incidents. The stable feature set and absence of deprecated or removed features ensure a smooth upgrade experience without disruption to existing workflows. Consolidated page of all release notes for Telecommunications Service Operations Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Telecommunications Service Operations Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Telecommunications Service Operations Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | TBD. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Telecommunications Service Operations Management. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [\[Placeholder link text to key bundle-telecom.trouble-ticket-notification\]](https://www.servicenow.com/docs/access?context=trouble-ticket-notification&family=xanadu&ft:locale=en-US) : Trouble ticket in the TMF ecosystem is an incident to track and resolve customer-reported issues, network outages, or other problems. Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system. So that the customers can promptly track and resolve the events in their telecommunications network. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Telecommunications Service Operations Management features. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Telecommunications Service Operations Management features or functionality were removed. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Telecommunications Service Operations Management features or functionality were deprecated. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Telecommunications Service Operations Management. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Telecommunications trouble ticket notification feature is available with activation of the Telecommunications Alarm Management Open API (sn_ind_tmf642) application. The Telecommunications Alarm Management Open API application is available in the ServiceNow Store. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Telecommunications Service Operations Management, such as specific requirements or compliance levels. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system. See [\[Placeholder link text to key bundle-telecom.telecom-service-operations-mgt-overview\]](https://www.servicenow.com/docs/access?context=telecom-service-operations-mgt-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]