--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Verifi Spoke release notes for upgrades from Xanadu to Yokohama # Combined Verifi Spoke release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Verifi Spoke Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates, new features, changes, and important information related to upgrading Verifi Spoke from the Xanadu release family to the Yokohama release family. It is designed to guide customers through pre- and post-upgrade tasks and highlight key functional details relevant to this upgrade path. Show full answer Show less ## New Features * **Xanadu:** Introduction of Verifi Spoke actions enabling access to key API functions such as creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries. * **Yokohama:** No new feature updates were introduced beyond what was available in Xanadu. ## Changes, Removals, and Deprecations Across the upgrade from Xanadu to Yokohama, there are no reported changes, removals, or deprecations in Verifi Spoke functionality. Customers can expect consistent behavior of existing features. ## Activation and Installation * **Xanadu:** Verifi Spoke installation requires requesting the application from the ServiceNow Store. Customers should refer to the ServiceNow Store for app availability and request procedures. * **Yokohama:** No changes to activation or installation procedures. ## Additional Requirements and Compatibility There are no new or changed additional requirements, browser requirements, accessibility considerations, or localization notes for Verifi Spoke between Xanadu and Yokohama releases. ## Key Functional Highlights * Initiate case creation through Verifi Spoke. * Retrieve single and multiple case details. * Inquire about merchant eligibility. * Revoke or close cases as needed. These features remain stable and unchanged in Yokohama, ensuring continuity for customer workflows. Consolidated page of all release notes for Verifi Spoke from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Verifi Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Verifi Spoke to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-verifispoke-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Verifi Spoke. {#dfrn3-verifispoke-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Verifi spoke actions](https://www.servicenow.com/docs/access?context=verifi-spoke&family=xanadu&ft:locale=en-US) : Use the Verifi Spoke actions to access various API functions, including creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Verifi Spoke features. {#dfrn3-verifispoke-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Verifi Spoke features or functionality were removed. {#dfrn3-verifispoke-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Verifi Spoke features or functionality were deprecated. {#dfrn3-verifispoke-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Verifi Spoke. {#dfrn3-verifispoke-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Verifi Spoke by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Verifi Spoke, such as specific requirements or compliance levels. {#dfrn3-verifispoke-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Initiate case creation. * Retrieve single and multiple cases. * Inquire about merchant eligibility. * Revoke or close cases. See [Verifi Spoke](https://www.servicenow.com/docs/access?context=verifi-spoke&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]