--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Visa Spoke release notes for upgrades from Xanadu to Yokohama # Combined Visa Spoke release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Visa Spoke release notes for upgrades from Xanadu to Yokohama This consolidated release notes document assists ServiceNow customers in upgrading Visa Spoke from the Xanadu release family to the Yokohama release family. It summarizes new features, changes, activation instructions, and other relevant information across these release versions to streamline your upgrade process and integration with Visa services. Show full answer Show less ## Key Features * **Visa Stop Payment Service (VSPS) Integration (Yokohama)**: Enables Visa card issuers to prevent authorization, clearing, and settlement of card-on-file payments, including recurring and installment payments, via VisaNet. This feature supports cardholder stop payment requests effectively. * **VSPS API Actions Included**: Visa Spoke now provides multiple request builders and response parsers to manage stop payment instructions by various identifiers such as Merchant Identifier, PAN (Primary Account Number), and Merchant Category Code. It also includes actions to look up eligible transactions, update stop instruction durations, cancel multiple stop instructions, and retrieve linked instructions or stopped transactions. * **Visa Resolve Online (VROL) Updates**: Visa Spoke actions have been updated to align with VROL versions 24.2, 25.1, and 25.2, supporting enhanced dispute and fraud management workflows. Key actions include submitting transaction inquiries, dispute questionnaires, fraud reports, and pre-arbitration requests along with corresponding response parsers. ## Upgrade Considerations * There are no removals or deprecations of Visa Spoke features between Xanadu and Yokohama. * No additional requirements, browser requirements, or localization changes were introduced in this upgrade. * Pre- and post-upgrade tasks should be reviewed and completed as outlined in the release documentation to ensure a smooth transition. ## Activation Information Visa Spoke can be installed or requested through the ServiceNow Store. Customers should visit the ServiceNow Store to access the Visa Spoke application and review cumulative release notes and version history for comprehensive details. ## Practical Impact for ServiceNow Customers * With the VSPS integration, customers can now automate and manage stop payment instructions for card-on-file transactions directly within ServiceNow, enhancing control over payment authorizations. * Updated VROL integrations allow for more efficient dispute and fraud case management, enabling faster resolution of card disputes through enhanced API actions. * Visa Spoke continues to provide robust support for card operations and dispute resolution services, helping organizations streamline financial workflows and maintain compliance with Visa protocols. Consolidated page of all release notes for Visa Spoke from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Visa Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Visa Spoke to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-visaspoke-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Visa Spoke. {#dfrn3-visaspoke-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Visa Stop Payment Service (VSPS) integration](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US) : The Visa Stop Payment Service (VSPS) enables Visa card issuers to stop card-on-file payments (including recurring and installment payments) from being authorized, cleared, and settled through VisaNet. This service helps Visa issuers handle cardholder stop payment requests. The following Visa Spoke actions allow clients to integrate with VSPS APIs and work through the platform: * Create Stop Payment Instruction by Merchant Identifier Request Builder * Create Stop Payment Instruction by Merchant Identifier Response Parser * Create Stop Payment Instruction by PAN Request Builder * Create Stop Payment Instruction by PAN Response Parser * Create Stop Payment Instructions by Merchant Category Code Request Builder * Create Stop Payment Instructions by Merchant Category Code Response Parser * Look up Eligible Transactions for Stop Payment by PAN and Date Range Request Builder * Look up Eligible Transactions for Stop Payment by PAN and Date Range Response Parser * Look up Stop Instruction Details by Stop Instruction ID Request Builder * Look up Stop Instruction Details by Stop Instruction ID Response Parser * Look up Stop Payment Instructions by PAN Request Builder * Look up Stop Payment Instructions by PAN Response Parser * Update Stop Instructions Duration by Stop Instruction ID Request Builder * Update Stop Instructions Duration by Stop Instruction ID Response Parser * Update Stop Payment Instruction by Merchant Identifier Request Builder * Update Stop Payment Instruction by Merchant Identifier Response Parser * Update Stop Payment Instruction by Merchant Category Code Request Builder * Update Stop Payment Instruction by Merchant Category Code Response Parser * Look up all linked stop payment instructions by stop instruction id Request Builder * Look up all linked stop payment instructions by stop instruction id Response Parser * Look up stopped transactions by PAN Request Builder * Look up stopped transactions by PAN Response Parser * Look up stopped transactions by stop Instruction id Request Builder * Look up stopped transactions by stop Instruction id Response Parser * Cancel Multiple Stop Instructions Request Builder * Cancel Multiple Stop Instructions Response Parser | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Visa Spoke features. {#dfrn3-visaspoke-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Visa Resolve Online (VROL) version 24.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US) : Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 24.2 revision changes: * Submit Transaction Inquiry Request Builder * Look up Queue Response Parser * Look up Batch Queue Response Parser * Submit Dispute Questionnaire * Create Dispute Pre Arbitration * Look up Dispute Details Response Parser * Look up Dispute Response Details Response Parser * Look up Dispute Pre Arbitration Response Details Response Parser [Visa Resolve Online (VROL) version 25.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US) : Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.1 revision changes: * Submit Fraud Report Request Builder * Look up Fraud Report Details Response Parser * Look up Dispute Response Details Response Parser * Look up Dispute Details Response Parser * Submit Dispute Questionnaire | | Yokohama | [Visa Resolve Online (VROL) version 25.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US) : Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.2 revision changes: * Submit Dispute Questionnaire * Hypersearch Request Builder * Hypersearch Response Parser * Create Dispute Pre-Arbitration Request Builder * Create Dispute Pre-Arbitration Response Parser * Look up Dispute Response Details Request Builder * Look up Dispute Response Details Response Parser * Look up Dispute Pre-Arbitration Response Details Request Builder * Look up Dispute Pre-Arbitration Response Details Response Parser * Look up Dispute Pre-Arbitration Details Request Builder * Look up Dispute Pre-Arbitration Details Response Parser * Look up Dispute Details Request Builder * Look up Dispute Details Response Parser [Visa Resolve Online (VROL) version 25.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US) : Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.1 revision changes: * Submit Fraud Report Request Builder * Look up Fraud Report Details Response Parser * Look up Dispute Response Details Response Parser * Look up Dispute Details Response Parser * Submit Dispute Questionnaire | [ ] ## Removed Between your current release family and Yokohama, some Visa Spoke features or functionality were removed. {#dfrn3-visaspoke-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Visa Spoke features or functionality were deprecated. {#dfrn3-visaspoke-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Visa Spoke. {#dfrn3-visaspoke-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install ServiceNow Otto for FSO by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Visa Spoke by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Visa Spoke is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Visa Spoke we have noted them here. {#dfrn3-visaspoke-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Visa Spoke we have noted them here. {#dfrn3-visaspoke-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Visa Spoke, such as specific requirements or compliance levels. {#dfrn3-visaspoke-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Visa Spoke we have noted them here. {#dfrn3-visaspoke-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Visa Spoke we have noted them here. {#dfrn3-visaspoke-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Use the Visa Spoke to manage card disputes with Visa Resolve Online (VROL). * Leverage Visa Spoke actions, to perform transaction inquiry, order insight digital, collaborate with merchants, and perform other dispute events with enhanced security. See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Manage card disputes with Visa Resolve Online (VROL) and card-on-file payments with the Visa Stop Payment Service (VSPS) API suite using Visa Spoke. * Accept and close dispute items in a queue with Visa Spoke actions. * Download images from an endpoint using Visa Spoke actions. * Handle card operations and dispute resolution services with Visa Spoke actions. See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US) for more information. | [ ]