---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Cisco DNA Spaces settings for Wi-Fi access logs

# Configure Cisco DNA Spaces settings for Wi-Fi access logs {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Set up the Cisco DNA Spaces integration for Wi-Fi access logs.

## Before you begin

Role required: admin

## About this task

Cisco DNA Spaces integration provides two options to get the Wi-Fi access data from Cisco DNA Spaces into your ServiceNow instance.

* By generating and downloading the proximity report from the Cisco DNA Spaces portal or through a manual import.
* By importing Wi-Fi access raw data files from a secured FTP (SFTP) server. These files are uploaded from Cisco DNA Spaces every day at a scheduled time.

{#set-up-cisco-wifi-integration__ul_jgk_qzz_5mb}

To specify which option to use, configure the
sn_imt_tracing.wifi_log_cisco_tier system property. For
each option, you must also complete additional settings.

## Procedure

1. Complete the following steps for using Wi-Fi access data from the proximity report.
   1. Create an OAuth application endpoint for Cisco DNA Spaces and share the Client Id and Client Secret with Cisco to complete the integration on their side.  
      On the Application Registries form, enter the following callback URL in the Redirect URL field based on the region:
      * USA region: <kbd class="ph userinput">https://dnaspaces.io/integrations/servicenow</kbd>
      * Europe region: <kbd class="ph userinput">https://dnaspaces.eu/integrations/servicenow</kbd>
      {#set-up-cisco-wifi-integration__ul_bmg_fzm_rmb}

      For more information on creating the OAuth application endpoint and
      description of other fields on the form, see [Create an
      endpoint for clients to access the instance](https://www.servicenow.com/docs/access?context=t_CreateEndpointforExternalClients&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US).
   2. Log in to the Cisco DNA Spaces portal to register and authenticate the application to complete the integration.
   3. Set the proximity level in the sn_imt_tracing.wifi_proximity_preference system property to consider employee interaction with an affected employee as potential exposure.  
      For more information, see [System properties for tracing systems in Emergency Exposure Management](https://www.servicenow.com/docs/Krg_Op1ioGjEX9_IiBSD_w "System properties associated with tracing systems that are available in the Emergency Exposure Management application.").
   4. Review the base system DiagnosticTaskImportUtil script include.  
      The DiagnosticTaskImportUtil script include creates a data source from the attachment in a diagnostic request task and imports the data into the Wi-Fi Access Register \[sn_imt_tracing_wifi_access_register\] table.

      For more information,
      see [Script
      includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=yokohama&pubname=yokohama-api-reference&ft:locale=en-US).
2. Set system properties to use the Wi-Fi access data files imported from the SFTP server into the Wi-Fi Access Register table.
   1. Navigate to Contact TracingAdministrationProperties.
   2. Configure the following system properties:  
      * sn_imt_tracing.wifi_log_sftp_server
      * sn_imt_tracing.wifi_log_sftp_port
      * sn_imt_tracing.wifi_log_sftp_file_path
      * sn_imt_tracing.wifi_log_sftp_load_time
      * sn_imt_tracing.wifi_log_sftp_username
      * sn_imt_tracing.wifi_log_sftp_password

      {#set-up-cisco-wifi-integration__ul_jsd_xtw_5mb}

      For more information on these properties, see [System properties for tracing systems in Emergency Exposure Management](https://www.servicenow.com/docs/Krg_Op1ioGjEX9_IiBSD_w "System properties associated with tracing systems that are available in the Emergency Exposure Management application.").
   {#set-up-cisco-wifi-integration__substeps_qqm_3vw_5mb}
3. Configure office locations that contain Cisco Wi-Fi devices.
   1. Navigate to Contact TracingWi-Fi Access ManagementWi-Fi Diagnostic Preferences.
   2. Click Generate Location Preferences.
   3. In the Generate Location Preferences window, select Use Cisco DNA Spaces from the list.
   4. Click OK.

   {#set-up-cisco-wifi-integration__substeps_qd2_d1m_kmb}  
   All locations with the Use Cisco DNA Spaces preference use the Wi-Fi access data from Cisco DNA Spaces.

## What to do next

Run the diagnostic request using the Wi-Fi access logs for an employee who is
classified as positive for a condition, such as COVID-19, and is from a location
with a Cisco Wi-Fi network. The Wi-Fi access logs provide a list of potentially
impacted employees who used the same Wi-Fi network as the affected employee. For
more information on running the diagnostic request, see [Identify potentially exposed users](https://www.servicenow.com/docs/lHs5qI1XieOYglqrrKdFUA "When a user has indicated a health condition on a self-report, use Emergency Exposure Management to identify other users who might have come in contact with the affected user. You can analyze multiple data sources, such as location, meetings, workspace reservations, badge scans, and Wi-Fi access data of the affected user to identify potentially exposed users.").

*[\>]: and then


