--- sourceDocument: Yokohama Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Contract amendments # Contract amendments {#ariaid-title1} * Release version: Yokohama * * Updated October 19, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Contract Amendments The contract amendment workflow allows ServiceNow customers to initiate, manage, and track changes to existing contracts through amendment requests. Amendments can involve adding, removing, or updating terms without replacing the entire contract. Customers can initiate an amendment request from their workspace using the configured 'Initiate contract' button. Show full answer Show less ## Key Features * **Request Type Field:** Differentiates between contract requests and amendment requests, with clear indications in the contract details and configurations. * **Types of Paper:** Supports both own-paper and third-party amendment requests; however, third-party amendments are limited to single contract types. * **Amendment Details Tabs:** The contract repository includes tabs for Contract Documents, Contract Requests, and Amendment Field Changes to provide comprehensive visibility on amendments. * **Workflow Steps:** Includes initiating requests, linking parent contracts, updating documents, and finalizing amendments through a structured review and approval process. * **Now Assist Limitations:** While obligation extraction isn't supported for amendment documents, Contract Analysis is enabled when configurations are valid. ## Key Outcomes Customers can expect to efficiently manage contract amendments while maintaining a centralized repository for all related documents. The amendment details will be clearly tracked, allowing for easy updates and approvals, and ensuring that only active contracts can undergo amendments, enhancing compliance and oversight. The contract amendment workflow enables you to initiate, manage, and track changes to existing contracts through amendment requests. Amendments can be made by adding, removing, or updating terms, without the need to replace the entire contract. You can initiate an amendment request from your workspace using the Initiate contract modal. To initiate an amendment request from your workspace, verify you have configured the initiate contract button. For more information, see [Add a workspace action button for initiating a contract request](https://www.servicenow.com/docs/AIrJ1H~O4xqGPFSHkbnCMw "Define an action button in your workspace and map it to the built-in action that initiates a contract request."). ## Distinguish contract and amendment request {#cmpro-amend-landing__section_o4b_hp3_fhc} The field, Request type, differentiates between contract and amendment requests. For amendment request, the value is Amendment and for contract request it's New contract. The Request type field is displayed in the contract details secondary header, and list pages making it easy to differentiate between the two request types. This field is also present in the configurations: Contract template rule and contract configuration records to indicate if the configuration applies to a contract or an amendment request. If you have customized the workflow to support amendments; the Request Type field may not display the correct value to differentiate between new contracts and amendments. To resolve Request type field value, update the script Populate Request Typescript in CMR and run it to set the request type correctly. ## Types of paper for an amendment {#cmpro-amend-landing__section_lpj_frj_fhc} The amendment workflow supports both own-paper and third-party amendment requests. Note: Third-party amendments are supported only for single contract types. While submitting an amendment request, you can select the Type of paper from initiate contract modal. ## View contract amendment details {#cmpro-amend-landing__section_xcc_dnf_fhc} The following tabs are available within the contract repository record to provide amendment details: * Contract Documents: Provides access to all signed documents related to the contract, including those generated or updated as part of amendment processes. * Contract Requests: Displays all contract and amendment requests associated with the contract. * Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time. {#cmpro-amend-landing__ul_bzh_yzf_fhc} ## Contract amendment workflow {#cmpro-amend-landing__section_ayp_p3j_fhc} The contract amendment workflow might progress as follows: 1. The contract requester does the following: 1. Initiates an amendment request from the workspace. 2. Enters amendment details and submits the request. 3. Initiates an amendment request. Note: Amendment request is created in Draft state. 4. For third-party paper amendment request, attaches contract document. For own-paper, the document is generated from a contract template. 5. Link a parent contract. 6. Submits amendment request. {#cmpro-amend-landing__ol_wxx_qwm_fhc} 2. The contract fulfiller does the following: 1. Link a parent contract if already not linked or wants to change the linked parent contract. 2. Assign the amendment contract request. 3. Start working on the amendment request. 4. Review the details of the amendment requested. 5. Update the contract details and contract document according to the amendment request. 6. Upload revised contract document using Create revision option. 7. Finalizes the contract amendment using the review, approval, and signature workflow. {#cmpro-amend-landing__ul_k1n_hyk_fhc} 3. After all signatories have approved the document, the signed amendment is attached to the contract repository record. 4. The contract repository record displays the amendment details in the Contract Documents, Contract Requests, and Amendment Field Changes tabs. 5. The signed contract is stored on the ServiceNow instance or an external storage system and referenced in the contract repository. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and manage all related documents from a single location. The field values that have been modified will be updated in the amendment according to the contract configuration mapping. {#cmpro-amend-landing__ol_hpn_fnv_fxb} ## Now Assist in Contract Management features for amendment documents {#cmpro-amend-landing__section_zzz_fnc_hhc} For amendment documents, Now Assist in Contract Management features of obligation extraction or metadata extraction aren't supported. However, Contract Analysis is supported when all the configurations are complete and valid, enabling you to review and analyze amendments effectively. For more information, see [Now Assist in Contract Management](https://www.servicenow.com/docs/nglSInts~uh8gmuebhQ8RA "Use Now Assist in Contract Management to analyze contracts for non-standard and missing clauses, and extract information from signed contracts to add in the contract repository. It also provides conversational search using natural language, enabling you to search the contract repository and perform semantic search in signed contract documents from the Now Assist panel."). * **[Approve contracts to allow amendments](https://www.servicenow.com/docs/~962__uPpwelqB6D9D9mQg)** Amendment requests can only be submitted for contracts in the Active state. If a contract is in Draft state and Awaiting Review substate, you need to manually approve it before submitting an amendment request. * **[Work on amendment request](https://www.servicenow.com/docs/M8juRovtOsTNs2ubaBO5dA)** Review and work on an amendment request for an existing contract. * **[View amendment details](https://www.servicenow.com/docs/RfDcirFB7aJzkzQ0yiYC3w)** View the amendment details in the contract repository record.