---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Updating and synchronizing signatories

# Updating and synchronizing signatories {#ariaid-title1}

As a contract user or fulfiller, update and sync signatory details when the contract submission has failed, or contract document cannot be sent due to incomplete signatory information.
* **[Resolve the failure to send contract documents for signature (starting with Contract Management Pro 1.2.1)](https://www.servicenow.com/docs/ZKOyH1N6vWd7iIrgI06W6Q)**   
  Update signatory details in an external contract document in Contract Management Pro when there is a failure in sending the document for signature due to a mismatch between the signatory information in the contract request and the contract document.
* **[Resolve the failure to submit a self-serve contract](https://www.servicenow.com/docs/OzHQQzxvXvFPT8SOmgn4bw)**   
  As a contract user, resubmit a contract request that was not submitted due to incomplete signatory information by updating and syncing signatory information.
* **[Resolve an error during send for signature](https://www.servicenow.com/docs/EzqO0zawRbXjcG2Gg_txsg)**   
  As a contract user or fulfiller, update and synchronize signatory details when send for signature fails due to a mismatch between signatory information in the contract request and contract document.