---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create an appointment reason

# Create an appointment reason {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a reason that employees can use to book an appointment.

## Before you begin

Role required: sn_hr_core.walkup_admin, sn_walkup.walkup_manager

## Procedure

1. Navigate to AllEmployee CenterAppointment BookingAppointment Reasons.
2. On the Walk-up Reasons for Visit list, select New.
3. On the form, fill in the fields, then save the record.  
   {#create-apt-reason__table_o5f_3lz_gdc__entry__2}

   | Field | Description |
   |-|-|
   | Reason | Title for the reason. The title is displayed in the list of reasons while booking an appointment on the Employee Center. |
   | Active | Option to activate the reason record. |
   [Table 1. Walk-up Reason for Visit form]

   {#create-apt-reason__table_o5f_3lz_gdc}
4. On the Available for related list, select the users or roles who must have access to the appointment reason.  
   You can also use the Not available for list to select the users or roles who must not have access to the reason.

## What to do next

Add the reasons to the walk-up location queue that you want to use for appointment booking. For more information, see [Create or modify Walk-up Experience locations](https://www.servicenow.com/docs/access?context=configure-walkup-location&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US).

*[\>]: and then