---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Review the active notifications for Microsoft Teams

# Review the active notifications for Microsoft Teams {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The notifications added by ServiceNow for Microsoft Teams, might
duplicate existing notifications in your instance. Review and disable any duplicate
notifications to avoid notifying users multiple times for the same event.

## Before you begin

Role required: admin

## About this task

You will find HR Case as a duplicate notification after installing the HR Service Delivery integration with Microsoft Teams application. You must disable one of the notifications by setting it to inactive.

## Procedure

1. Navigate to AllServiceNow for Microsoft 365NotificationsProvider Notifications.  
   You can also navigate to AllSystem NotificationsProviderNotifications.
2. In the Notifications list, search for the HR Case notification.
3. Select one of the HR Case notifications.
4. Clear the Active field.  
5. Select Update.

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