--- sourceDocument: Yokohama Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Components installed with Content Analytics # Components installed with Content Analytics {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Several types of components install with the activation of the Content Analytics \[sn_cda\] plugin, including tables, user roles, and scheduled jobs. Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US). Demo data is available for this feature. Note: The Content Analytics \[sn_cda\] plugin activates the sn_cda.min_admin_count system property \[sys_properties.list\]. This property prevents you from deleting your only Content Analytics admin user by requiring a minimum number (default is two) of active users with this role. ## Roles installed {#ecpro-installed-content-analytics__section_wly_yyh_wdb} {#ecpro-installed-content-analytics__table_u1t_gb1_wdb__entry__3} | Role title \[name\] | Description | Contains roles | |-|-|-| | Analytics admin \[sn_cda.analytics_admin\] | Creates tracking profiles, assigns the sn_cda.analytics_admin and sn_cda.analytics_reader roles, and can view the dashboards. | None | | Analytics reader \[sn_cda.analytics_reader\] | Can view tracking profiles and dashboards. | None | [Table 1. Roles installed] {#ecpro-installed-content-analytics__table_u1t_gb1_wdb} ## Scheduled jobs installed {#ecpro-installed-content-analytics__section_glq_czh_wdb} {#ecpro-installed-content-analytics__table_dx3_gb1_wdb__entry__2}{#ecpro-installed-content-analytics__p_ncd_nfg_h1c}{#ecpro-installed-content-analytics__p_ocd_nfg_h1c} | Scheduled job | Description | |-|-| | Content Experiences: Calculate Campaign Engagements | Calculates the engagement score for every published campaign with tracking turned on. By default, runs every five minutes. | | Content Experiences: Process SNC analytics | Converts analytics from the Tracked Event \[sn_cda_tracked_evt_agg\] table into the Analytics Statistic \[sn_ca_analytics_stat\] table. This fills in campaign, action, and content references. By default, runs daily. | [Table 2. Scheduled jobs installed] {#ecpro-installed-content-analytics__table_dx3_gb1_wdb} Note: You can trigger or run a tracking profile scheduled job from the Tracking Profile list. You may have to add the Trigger field by using the Update Personalized List feature. See [Personal lists](https://www.servicenow.com/docs/access?context=c_PersonalLists&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US). ## Tables installed {#ecpro-installed-content-analytics__section_s1x_dzh_wdb} {#ecpro-installed-content-analytics__table_fbz_45z_vdb__entry__2}{#ecpro-installed-content-analytics__p_qcd_nfg_h1c} | Table | Description | |-|-| | Analytics Import \[sn_cda_import\] | Stores information regarding profile imports. | | Analytics Log \[sn_cda_analytics_log\] | Stores logs created when profile validation or import fails. | | Analytics Visit Statistic \[sn_cda_analytics_visit_stat\] | An accumulation of visit statistics on a per day and per profile basis. For example, the number of visitors and page views per session. | | Browser \[sn_cda_visit_browser\] | Stores unique list of browsers. | | Browser Statistic \[sn_cda_browser_stat\] | Stores analytics related to visits based on browsers and devices. | | Device Statistic \[sn_cda_device_stat\] | Stores analytics related to device types (for example, desktop, mobile). | | Event Statistic \[sn_cda_event_stat\] | Stores browser event analytics (for example, video plays, button clicks) from all profiles. | | External Tracking Profile \[sn_cda_external_tracking_profile\] | Generic table that holds external tracking profiles. | | Page Statistic \[sn_cda_page_stat\] | Stores page view analytics from all profiles. | | Profile Trigger \[sn_cda_profile_trigger\] | Stores schedule jobs, one per profile, which imports data for the tracking profile. | | Restricted Country \[sn_cda_m2m_prof_country\] | Defines what countries you do not want to track. Do not track users that reside in the defined country. | | ServiceNow Tracking Profile \[sn_cda_snc_tracking_profile\] | Stores profiles when tracking with ServiceNow. Extends Tracking Profile \[sn_cda_tracking_profile\] | | Tracked Event \[sn_cda_tracked_evt_agg\] | Stores raw tracked events for ServiceNow profiles. When imported, transforms to the sn_cda_event_stat table. | | Tracked Field Value \[sn_cda_tracked_fld_value\] | Helper table to use during tracking for storing references to unique field/value combinations. Enables analytics breakdowns. | | Tracked Page \[sn_cda_tracked_page_agg\] | Stores raw page view events for ServiceNow profiles. When imported, transforms to the sn_cda_page_stat table. | | Tracking Profile \[sn_cda_tracking_profile\] | Generic table that holds analytics profiles. | | Tracked Visit \[sn_cda_tracked_visit_agg\] | Stores raw visit events for ServiceNow profiles. When imported, transforms to the sn_cda_visit_analytics_stat table. | | Visit Referral \[sn_cda_visit_referral\] | Stores analytics related to page referrals. | [Table 3. Tables installed] {#ecpro-installed-content-analytics__table_fbz_45z_vdb} {#ecpro-installed-content-analytics__table_tyd_1nv_5fb__entry__2} | Table | Description | |-|-| | Analytics Statistic \[sn_ca_analytics_stat\] | Stores aggregate analytics for a campaign, including interactions with campaign, action, and content. | | Archived Campaign Statistic \[sn_ca_campaign_arch\] | Stores archived campaign statistics. | | Tracked Action \[sn_ca_tracked_action\] | What unique actions you want to track with a campaign. | | Campaign Tracked Action \[sn_ca_m2m_campaign_action\] | Track the many-to-many relationships between actions and a campaign. Track only actions that are part of a campaign. | | Convertive Action \[sn_ca_m2m_action_content_type\] | Many-to-many relationship between actions and content types. Defines what types of actions contribute to the engagement score of a campaign. For example, a banner impression action should not change the engagement score, but a banner click-through should. | [Table 4. Tables installed with Content Experiences and Content Analytics] {#ecpro-installed-content-analytics__table_tyd_1nv_5fb} ## Widgets installed {#ecpro-installed-content-analytics__section_dkc_trt_zyb} {#ecpro-installed-content-analytics__table_ekc_trt_zyb__entry__3} | Widget | ID | Description | |-|-|-| | Content Analytics Site Tracker | cda-site-analytics | Helps analyze user behavior, usage metrics, and more from the user experience dashboard. | [Table 5. Widgets installed] {#ecpro-installed-content-analytics__table_ekc_trt_zyb} **Related concepts** * [Campaign overview and Campaign analytics dashboards](https://www.servicenow.com/docs/Wo55oyhCdM7AgNNWXq0vIg "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.") * [Content Analytics dashboards](https://www.servicenow.com/docs/g95TRLtN36yXAPn3i4pUnQ "Content Analytics display data visualizations for portal data collected in the default tracking profile.") * [Content engagement dashboard](https://www.servicenow.com/docs/HHQcnW2ZDYCN3QozEXe5Lg "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.") * [Content Library Overview dashboard](https://www.servicenow.com/docs/9jtUtHD1vnVVDUdo8sztBQ "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.") * [Feedback Analytics dashboard](https://www.servicenow.com/docs/pNyCDgwaKa74Ou3cvQMp3Q "Track all your feedback responses with the Feedback Analytics for portals, email, Virtual Agent, kiosks, and Now Mobile.") **Related reference** * [Approvals experience reference](https://www.servicenow.com/docs/xGOvpWvaWlHizZ9NZttO~g "Use the following reference information for better approval experience.") * [Block content form](https://www.servicenow.com/docs/vpb5Ie9iFabDXm8zry0Jqg "Block content form") * [Components installed with Employee Center Pro](https://www.servicenow.com/docs/bFe86DJvYklEwuBTGk9GbA "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.") * [Components installed with Content engagement](https://www.servicenow.com/docs/SoNeXpVIfJKWUF~3YsYPRA "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Experiences](https://www.servicenow.com/docs/KR0Q83iQQ_aJEb766WFQTw "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Publishing](https://www.servicenow.com/docs/6yVP7pRXh6l_p_JllmMRLA "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Governance](https://www.servicenow.com/docs/IaHXrPW5CnLqltmoAPlAJw "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.") * [Employee Center Pro widgets](https://www.servicenow.com/docs/dmRp4exLTvxivp2TanlIgg "You can use base system widgets as-is in the portal or clone them to suit your own business needs.") * [Feedback configuration form](https://www.servicenow.com/docs/wkXrMA~DiWVC2dZEnbIVYA "Description of the feedback configuration form fields to target a portal for feedback responses.") * [Feedback definition form](https://www.servicenow.com/docs/OlcFc__wR3MlIXaipJtXLA "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.") * [Link content form](https://www.servicenow.com/docs/NvYtLJUndIqgqS1QX4So5Q "Link content form.") * [Location Consent form](https://www.servicenow.com/docs/JHmx617HcPI3Ta4h5_IRpA "The location consent form helps you configure the communication channels for appointment bookings.") * [Notification content form](https://www.servicenow.com/docs/_RCsTU9zwa0upgnIfGejqw "Notification content form") * [Properties installed with Content Experiences](https://www.servicenow.com/docs/zX5HxvzzJNmZH2StRzrKbQ "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.") * [Properties installed with Content Governance](https://www.servicenow.com/docs/FEdgeioM9nYGw_5Oht9dWQ "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.") * [Properties installed with Content Publishing](https://www.servicenow.com/docs/TDsWC69DwTLCClmk2YA_PQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.") * [Schedule appointment form](https://www.servicenow.com/docs/RfB6oKkWXjufcFnzPqPelg "Use the Schedule appointment form to select a reason and provide contact information for your appointment.")