---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View informational notifications

# View informational notifications {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the notifications that are sent during specific events in a ticket life cycle.
These notifications are sent to the requester associated with the ticket.

## Before you begin

Role required: user

## About this task

The following informational notifications are included with ServiceNow for Microsoft Teams application:

* Incident resolved
* Incident state update
* Requested item complete
* Requested item approved
* Request item rejected
* Request item update
{#non-actionable-notifications__ul_iqx_wnz_ymb}

## Procedure

1. Launch Microsoft Teams application.
2. Click Activity.
3. View the list of notifications feeds for:  
   * Incident
   * HR case
   * Change request
   * Requested item
   {#non-actionable-notifications__ul_kjk_nmz_ymb}
4. Click the notification to view the details.