---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management
Release :
- yokohama
ft:locale :
- en-US
ft:publication_title :
- Yokohama Employee Service Management
ft:clusterId :
- emplsm
bundleId :
- emplsm
workflow :
- Employee
---
# Document template scripts
# Document template scripts {#ariaid-title1}
* Release version: Yokohama
*
* Updated January 30, 2025
*
*  3 minutes to read
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## Summary of Document template scripts
Document template scripts in ServiceNow enable dynamic modification of text within the body of HTML document templates.
These scripts support a wide range of tasks, from simple data display, such as HR information, to complex database queries.
By embedding a script tag (${templatescript:scriptname}) in the HTML template, you can reuse scripts across multiple document templates, enhancing efficiency and consistency.
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## Creating and Using Document Template Scripts
You create scripts under **Document Templates \> Document Templates Script**. The script executes in the context of a target record (e.g., an HR case) and can generate HTML content dynamically, such as tables listing employee emergency contacts. When the Sanitize option is enabled on the HTML template, script output is automatically sanitized for security.
Example scripts demonstrate how to query related records (like emergency contacts) and format output as HTML tables. Scripts can access record fields, apply display values, and generate structured content that appears in the generated document.
## Localization and Formatting
Scripts can leverage the document template's language and date format settings to localize content dynamically. APIs like `getDisplayValueLang` allow field values to be translated according to the template language, while `getByFormat` formats dates per the selected date format. This ensures documents are generated with appropriate translations and date formatting, improving readability and compliance with regional standards.
## Practical Benefits for ServiceNow Customers
* **Reusable dynamic content:** Write once, use in multiple templates to maintain consistency and reduce maintenance.
* **Enhanced document personalization:** Dynamically populate data, such as employee emergency contacts, with accurate formatting and localization.
* **Improved end-user experience:** Generated documents reflect the correct language and date format settings, supporting global operations.
* **Security:** Automatic sanitization protects against injection risks when enabled.
By incorporating document template scripts, ServiceNow customers can create rich, flexible, and localized documents that align with their HR and other process needs, streamlining case management and reporting.
With document template scripts, you can dynamically change the text in the body of the
HTML template. Document template scripts allow you to perform simple tasks, such as displaying
HR data, and complex ones, such as making advanced database queries.
You can add a `${template_script:script name}` embedded script tag to the body of the HTML template, replacing script name with the name of the script you created. This makes it easy to use the same scripts in multiple document templates. You can create a script by navigating toDocument TemplatesDocument Templates Script.
Note:
The output of the HTML script is automatically sanitized when the Sanitize option is enabled in the HTML template. For more details, refer to the Sanitize field in [Configure an HTML document template](https://www.servicenow.com/docs/fOQr9CdE_6v~hUYK6uDS5Q "Create or modify the document template with your unique company logo and audience criteria.").
## Example of how to create and use a document template script in an HTML template {#document-template-scripts__section_ffw_ftq_klb}
1. The employee_emergency_contacts script populates the emergency contacts list in an Employee Profile document.
(function runTemplateScript(target /*GlideRecord for target task*/ ) {
var getHeaderCell = function(label) {
return '| ' + label + ' | ';
};
var getDataCell = function(value) {
return '' + value + ' | ';
};
var html = '';
var hrTaskGr = new GlideRecord('sn_hr_core_contact');
hrTaskGr.addQuery('user', target.getValue('subject_person'));
hrTaskGr.query();
while(hrTaskGr.next()) {
html = html + '';
html = html + getDataCell(hrTaskGr.getDisplayValue('name'));
html = html + getDataCell(hrTaskGr.getDisplayValue('mobile_phone'));
html = html + getDataCell(hrTaskGr.getDisplayValue('relation_to_employee'));
html = html + '
';
}
if(!gs.nil(html))
html = 'Emergency Contact Information
' + getHeaderCell('Name') + getHeaderCell('Mobile phone') + getHeaderCell('Relationship') + html + '
';
return html;
})(target);
2. The employee_emergency_contacts script is called in an HTML document template by typing $ {template_script:employee_emergency_contacts} in the body of the Employee Profile HTML document template.
3. The Employee Profile HTML document template is selected on a case and the document template is generated with emergency contacts list as follows:
{#document-template-scripts__ol_a33_kl5_glb}
## Example of how document template script translates text in an HTML template {#document-template-scripts__section_kxn_35t_yyb}
Following is an employee_emergency_contacts script that populates the emergency contacts list in an Employee
Profile document.
`docTemplate` in this script references to the document template record, which helps in identifying the language and date format that are selected on the document template.
`getDisplayValueLang` is an API that helps in changing the language of dynamic tokens to the display language set in the Template language field in a document template.
`getByFormat` is an API that helps in displaying the date in the format set in the Template date format field in a document template.
(function runTemplateScript(target /*GlideRecord for target task*/, docTemplate /*GlideRecord for doc template*/) {
//Add your code here to return the dynamic content for template
var getHeaderCell = function(label) {
return '' + label + ' | ';
};
var getDataCell = function(value) {
return '' + value + ' | ';
};
var html = '';
var templateLang = docTemplate.getValue('language');
var templateDateFormat = docTemplate.getValue('template_date_format');
var hrTaskGr = new GlideRecord('sn_hr_core_contact');
hrTaskGr.addQuery('user', target.getValue('subject_person'));
hrTaskGr.query();
while(hrTaskGr.next()) {
var dob = hrTaskGr.getDisplayValue('date_of_birth');
var grDOB = new GlideDateTime(dob);
html = html + '';
html = html + getDataCell(hrTaskGr.getDisplayValue('name'));
html = html + getDataCell(hrTaskGr.getDisplayValue('mobile_phone'));
html = html + getDataCell(hrTaskGr.getElement('relation_to_employee').getDisplayValueLang(templateLang));
html = html + getDataCell(hrTaskGr.getElement('priority').getDisplayValueLang(templateLang));
html = html + getDataCell(grDOB.getLocalDate().getByFormat(templateDateFormat)
);
html = html + '
';
}
if(!gs.nil(html))
html = 'Emergency Contact Information
' + getHeaderCell('Name') + getHeaderCell('Mobile phone') + getHeaderCell('Relationship') + getHeaderCell('Priority') + getHeaderCell('Date of birth') + html + '
';
return html;
})(target, docTemplate);
Following is an example of how dynamic tokens are translated in an HTML doc template.
1. While configuring an HTML template, the template language is selected as German and date format is set to dd/MM/yyyy.
2. The HTML document template is referenced in an HR case.
3. When the agent previews the document, generates the attachment, or initiates document tasks for participants, priority and relationship fields are translated into the German language, and dates appear in the dd/MM/yyyy format.
{#document-template-scripts__ol_h5w_xmk_zyb}
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