---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage Learning

# Manage Learning {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Using Learning, learning administrators can manage user activities. To aid the users learning journey, learning admins can create achievements, define achievement rules, and monitor the overall learning activity of a
user.
* **[Create a content collection](https://www.servicenow.com/docs/du9tfnjz6sGoiXRhaQMuTA)**   
  Create a content collection in Learning to dynamically group Learning content that includes multiple internal and external courses.
* **[Create internal Learning content](https://www.servicenow.com/docs/6Q8NBIxUlB4IFJizRxgHjA)**   
  Create internal Learning courses so that employees can learn new content and enhance their skills set.
* **[View external Learning content](https://www.servicenow.com/docs/p59jxa6DQ2XbFP1wmkiziQ)**   
  View the details of all course items that are pulled from external sources into the Learning application.
* **[Create a learning library](https://www.servicenow.com/docs/T6MBrkQf0Eo3s4sGBBpZVQ)**   
  Create a learning library that includes learning content from internal and external content repositories.
* **[Create a learning task](https://www.servicenow.com/docs/HXRSt~iXy45k9Ce3hqDa9A)**   
  Assign a learning task to an employee that can be completed from the To-dos page in Employee Center.
* **[Create an achievement definition](https://www.servicenow.com/docs/o0Omy4gpD_IxRWhmNktiEw)**   
  Create definitions for achievements to define the end goal.
* **[Create user achievements](https://www.servicenow.com/docs/Gd28pjYD0PTbGMO7ieD4zw)**   
  Create user achievements to project the accomplishments of course takers on My Learning.
* **[Create an achievement rule](https://www.servicenow.com/docs/xgEXOTv_Ury0AAf1jp_sfQ)**   
  Create achievement rules to define the criteria to be met to complete an achievement.
* **[Create an achievement rule item](https://www.servicenow.com/docs/ZEq8j5oSOFW8F3qzcOS5ZQ)**   
  Create an achievement rule item to define if all or a count of items need to be completed to receive an achievement.

**Related concepts**   

* [Skill sensing for learning content](https://www.servicenow.com/docs/Egwman0EpIiTcf1dywVopg "Skill sensing is an automated approach to identify and extract skills from the title and description of a course so that the admin can associate the skills to a course.")  
**Related tasks**   

* [Enroll in a course collection on My Learning](https://www.servicenow.com/docs/w1Jrv8BeNp4NBCPoyGQ47Q "Enroll in a course collection to pursue courses that can enhance your skills.")
* [Resume a course](https://www.servicenow.com/docs/A8gX_tYfhbsgFK1VVWn_Lw "Use this widget to easily access and resume any course that you may have left mid-way.")
* [Create a personal course collection](https://www.servicenow.com/docs/rG6DTdX~83hSA9eBdSxAsA "Create personal collections to include the courses and paths that you would like to access easily.")
* [Create a Learning challenge](https://www.servicenow.com/docs/4XplvxI8Gf8qxnHuJKAHuQ "Create a Learning challenge to challenge yourself to complete a particular number of courses within a time frame that you choose.")
* [View recent activity](https://www.servicenow.com/docs/E134Lsy4rPQNpL7GvEzAPA "Review your recent learning activity with easy access to your assigned, saved, shared with, and history tabs.")
* [Assign Learning to your team](https://www.servicenow.com/docs/iEkg5NRJLVHGd4Sh6Ul_lw "As a manager, assign Learning to your team members to enhance their skills.")