---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Access external courses on Workforce Optimization for HR

# Access external courses on Workforce Optimization for HR {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add courses from external sources such as Udemy, Pluralsight, or Cornerstone to
enable your users to gain skills from external content.

## Before you begin

Role required: sn_hr_wfo.admin

## Procedure

1. Navigate to AllWorkforce Optimization for HRManager Workspace.
2. Click the coaching icon.
3. Click the Learning tab.
4. Go to Learning CoursesExternal Courses.  
   You can search courses based on keywords using the Search courses field or narrow down the display of the courses based on skills using the Filter courses by skill field.
5. Select a course.
6. Click Go to course.  
   You can review and learn the external course.
{#external-coruses-integration-wfo-hr__steps_wst_2pj_dwb}
* **[Assign a course item to agents](https://www.servicenow.com/docs/ZZHLCLt8kJXCZ6rlREWlOg)**   
  Assign a course item to one or more agents and add a due date for them to complete the course.

*[\>]: and then