---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create connection with Microsoft Exchange Online Spoke in strict mode

# Create connection with Microsoft Exchange Online Spoke in strict mode {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a strict mode connection with the Microsoft Exchange Online spoke.

## Before you begin

Role required: admin

## Procedure

1. Install Microsoft Exchange Online spoke from the ServiceNow Store.  
   For more information, refer to [Microsoft Exchange Online spoke](https://www.servicenow.com/docs/access?context=ms-exch-online-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US).  
   Note:  
   After installing Microsoft Exchange Online spoke, check that the Data Stream action field of the Data source Exchange Online Calendar is not set to empty. Otherwise, repair the Microsoft Exchange Online spoke plugin.
2. After installing Microsoft Exchange Online spoke, depending on what type of customer you are, perform the following actions:  
   * If you are a new customer, to install the applications, refer to [Install Workplace Calendar Synchronization](https://www.servicenow.com/docs/m_7QdWDF8Y9h4RA5kSHJhg "Install the Workplace Calendar Synchronization application from ServiceNow Store applications. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.").
   * If you are an existing customer, upgrade to the latest versions of the following applications:
     * Workplace Reservation Management.
     * Workplace Calendar Synchronization.
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3. Repair the Microsoft Exchange Online spoke if you never had an internal dependency on the com.glide.hub.action_type.datastream plugin.
   1. Navigate to AllSystem DefinitionPlugins.
   2. Search and select Microsoft Exchange Online Spoke.
   3. Select Repair.
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**Related tasks**   

* [Configure Microsoft Azure](https://www.servicenow.com/docs/XQGcngNdrfTuSkaOmUNW7w "Set up a strict mode authentication with Microsoft Azure to connect Microsoft Exchange Online with Workplace Calendar Synchronization.")
* [Create a strict mode configuration in Microsoft Exchange Online](https://www.servicenow.com/docs/t1yhECvm4Tz3U08Cokk51Q "Specify your delegated user email in the Microsoft portal.")
* [Setup strict mode OAuth connectivity with Microsoft Exchange Online](https://www.servicenow.com/docs/LYhuB4s6kNQf5KTHuSVcZQ "Create a strict mode app registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization.")
* [Configure strict mode Connection and Credential alias for Microsoft Exchange Online](https://www.servicenow.com/docs/xZ7FJ7CXI6T5Ncu0hAyXSw "Establish a strict mode connection and credential alias for Microsoft Exchange Online. Ensure that the values for the connection and credentials alias are set as specified.")
* [Create your own credential and connection alias for strict mode](https://www.servicenow.com/docs/3mn26J00JmLf6m8B_uYEZg "Configure your own connection and credential alias if you do not want to use the default alias created during the strict mode application registration. You can configure your calendar to use the alias as an override alias.")
* [Configure Microsoft Exchange Online calendar provider in strict mode](https://www.servicenow.com/docs/PFue6XU2p6QXofwq7IuF6A "Configure Microsoft Exchange Online as a calendar provider in strict mode to synchronize reservations.")

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