---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a Workplace case template

# Create a Workplace case template {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a Workplace case template for use when creating workplace services.

## Before you begin

Role required: sn_wsd_case.admin or sn_wsd_case.manager

## About this task

A Case template simplifies the process of creating cases in Workplace Case Management
by populating fields automatically.

## Procedure

1. Navigate to AllWorkplace Case ManagementWorkplace Case Management - SetupCase templates.
2. Create a template or modify an existing template.
   * To create a template, select New.
   * To modify an existing template, select the template from the list.

   {#wsd-case-template__choices_zjp_sdr_rlb}  
   For information about the template form fields, see [Create a
   template](https://www.servicenow.com/docs/access?context=t_CreateATemplateUsingTheTmplForm&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).
3. In the Table field, select the Workplace case \[sn_wsd_case_workplace_case\] table.
4. Select Submit.
{#wsd-case-template__steps_qwn_lmb_tmb}

## Result

The case template is created. You can use the template for workplace services.

## What to do next

Create a case template with user acceptance, for more information, see [Create a User acceptance Workplace case template](https://www.servicenow.com/docs/BUqiJsf18nv0JV_watOwxQ "Create a Workplace case template with user acceptance.").

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