---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View Occupancy Dashboard

# View Occupancy Dashboard {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Workplace administrators and managers can view the workspace occupancy metrics to plan and optimize the workplace space utilization.

## Before you begin

To view the Occupancy Dashboard report, ensure you have:

* Installed Workplace Central (sn_wsd_central) application plugin.
* Workplace users must have an employee profile created.
* Workplace users must have a workplace location assigned in the employee profile.
{#view-badging-tables__ul_hmd_l1y_zxb}  
Workplace users with the following roles can access the Occupancy Dashboard report:

* sn_wsd_central.workplace_analytics_user
* sn_wsd_wc.manager
* sn_wsd_wc.user
{#view-badging-tables__ul_ohh_r5t_fyb}

Role required: sn_wsd_wc.admin

## Procedure

1. Navigate to AllWorkplace Central.  
   The Workplace Analytics dashboard is displayed.
2. Select Occupancy Dashboard.
3. Filter by Date, Region, Cost center, Department, or Workplace entity.  
4. Select Apply after you've selected the required filters.
5. View the Total headcount, Highest onsite headcount in a day, and Average daily onsite headcount for a selected region, date, and cost center or department.
6. View occupancy reports based on the following criteria:  
   * Headcount Trends
   * Available onsite headcount
   * Total headcount vs online headcount by department
   * Total headcount vs onsite headcount by workplace entityFilter by workplace entity to view space allocations of a building based on workplace entities. Workplace entity-based allocation, enables you to control the space consumption of
     each business in your organization. For more information, see [Map designated workspaces to user profiles](https://www.servicenow.com/docs/wSeuXUafh6ZgY4twqoO_Yg "Map existing designated workspaces to employee user profiles in Workplace Core. This mapping is used to automatically allocate workspaces for employees so they don't have to select a workspace manually when requesting a reservation.") and [Attendance Analytics](https://www.servicenow.com/docs/bDR6_m3YtmvnQTXaFkGNXw "The Attendance analytics table computes badging data based on the employee head count at the region, site, campus, and building level. It derives occupancy data from the Badging Data table.").

   {#view-badging-tables__ul_nz1_t1v_yxb}

7. The following default scorecards are available on the dashboard:  
   Select a scorecard to see detailed reports and metrics:
   * Total headcount
   * Highest onsite headcount in a day
   * Average daily onsite headcount
   {#view-badging-tables__ul_sbj_jpt_fyb}
8. Select an object on the chart to open the related component page.  
   For example, select Headcount trends on the chart to open the Headcount trends page. The headcount for a selected region, site, campus, building, cost center, or department is shown.
9. Select Export to export occupancy dashboard data to Excel, JSON, CSV, or a PDF file.
10. After exporting the data, download or email the data.
**Related concepts**   

* [View Space Optimization metrics](https://www.servicenow.com/docs/WPbJl3ALNdg_vy3aj5Zh5g "Use the Space Optimization dashboard Workplace Analytics to analyze space capacity and utilization trends to achieve optimal use of workspaces.")
* [View Lease Administration metrics](https://www.servicenow.com/docs/oNCjnpdc2p0U~sfR8yKvIQ "Use the Lease Administration dashboard to get insight into the number of total contracts, active contracts, draft contracts, and expiring contracts.")
* [View Maintenance Management metrics](https://www.servicenow.com/docs/LWJfVu3uBBOK3KOW5oM7pg "Use the Maintenance Management dashboard to get an insight into maintenance cases, their trends, and maintenance plan compliance. These insights enable you to create an efficient maintenance plan to improve workflows and reduce maintenance activities and their related costs.")  
**Related tasks**   

* [Manage Workplace Dashboards](https://www.servicenow.com/docs/a9WWtuFzPKBrlx0TI3BJzw "Manage Workplace Dashboards in Workplace Central to get insights and metrics of Reservations, Visitors, Workplace Manager activities, Workplace Cases, and Synchronizations.")

*[\>]: and then