---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add resource requirement for a work order task in Dispatcher Workspace

# Add resource requirement for a work order task in Dispatcher Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add or update the resource requirements for a work order task that requires crew,
such as number of agents with specific skills or types of equipment required to work on the
task.

## Before you begin

* You must select the Needs crew and Resource requirements options in the work order task.  
  Note:  
  The Resource requirements option displays only when the Needs Crew option is selected.
* You must activate the Equipment Scheduling plugin (com.snc.fsm_resource_scheduling) to add any equipment related requirement.
{#add-resource-requirement-disp-wrkspc__ul_k52_vfg_fwb}

Role required: wm_admin, wm_dispatcher

## Procedure

1. Navigate to AllField Service ManagementDispatchingDispatcher Workspace.
2. Click Dispatcher Workspace.
3. Open a work order task that is in the Draft or Pending Dispatch state for which you want to configure the resource requirement.  
   For more information, see [Search for tasks that need a crew on Dispatcher Workspace](https://www.servicenow.com/docs/IJQkCYq0IPbKxWSj1GGVag "Search for work order tasks that require a crew in the Dispatcher Workspace task panel.").
4. Select the Resource requirement option if not already selected, and then click Save.
5. In the Resource Requirements related list, select New.
6. On the form, fill in the fields.

{#add-resource-requirement-disp-wrkspc__table_k42_n12_qvb__entry__2}

| Fields | Description |
|-|-|
| Name | Name of the type of resource category. For example, electrician. |
| Resource type | Type of resource required for the task, either agent or equipment. Note: The equipment option is available only if the Equipment Scheduling plugin (com.snc.fsm_resource_scheduling) is activated. |
| Minimum quantity | Minimum number of resources required to work on the task. |
| Recommended quantity | Actual number of resources required to work on the task. |
| Mandatory skills | Skills that are mandatory to complete a task. For example, wiring. |
| Skill level | Define a level for the selected skill. |
| Optional skills | Skills that are optional to complete a task. |
| Mandatory | Option to identify if the skills are mandatory to complete a task. |
[Table 1. Crew Requirement]

{#add-resource-requirement-disp-wrkspc__table_k42_n12_qvb}

7. Click Save.

## Result

The resource requirement is added to the work order task that requires crew.

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