---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add members or equipment to your crew

# Add members or equipment to your crew {#ariaid-title1}

Add crew members or equipment to your crews on the Now Mobile Agent application.
**Related tasks**   

* [Remove or release members and equipment from your crew](https://www.servicenow.com/docs/egigDT5KzYPQFsmx_36zrA#remove-members-eq-crew "Remove or release crew members and equipment from your crews on the Now Mobile Agent application.")
* [Edit member or equipment details](https://www.servicenow.com/docs/IEU5x9y_9fKq~XFvFEcuEA#edit-member-eq-details "Edit the details of an individual planned crew member or equipment, as well as an entire crew on the Now Mobile Agent application. Mark members, equipment, and crews as active or inactive, or add details for task crew members.")

## Add members or equipment to your planned crew {#ariaid-title2}

Add members or equipment to your crew to organize your crew and resources.

### Before you begin

To add equipment, administrators must activate the Field Service Resource Scheduling plugin (com.snc.fsm_resource_scheduling). For more information, see [Activate Resource Scheduling](https://www.servicenow.com/docs/876mczaWeUwmGyO0ou2jlQ "You can activate the Resource Scheduling plugin (com.snc.fsm_resource_scheduling) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").

Role required: wm_agent and crew_moderator

### About this task

You can add members or equipment to your planned crew to ensure that your crew is properly staffed and equipped for their work. Planned crews are groups of members and equipment that persist after a completed task.

### Procedure

1. Navigate to My workMy crews.
2. Select a crew.
3. Choose from the following:
   * To add members, tap Members, then tap Add members.
   * To add equipment, tap Equipment, then tap Add equipment.
   {#add-members-eq-planned-crew__choices_rw2_gx5_wxb}
4. Select the members or equipment that you want to add.
5. Tap Submit.
{#add-members-eq-planned-crew__steps_fjf_lw5_wxb}

## Add members or equipment to a task crew {#ariaid-title3}

Add members or equipment to task crew meet the resource needs of a work order task.

### Before you begin

To add equipment, administrators must activate the Field Service Resource Scheduling plugin (com.snc.fsm_resource_scheduling). For more information, see [Activate Resource Scheduling](https://www.servicenow.com/docs/876mczaWeUwmGyO0ou2jlQ "You can activate the Resource Scheduling plugin (com.snc.fsm_resource_scheduling) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").

Role required: wm_agent and crew_moderator

### About this task

Add members or equipment to a task crew. Task crews are ad hoc groups of members and equipment created to fulfill the needs of a work order task. Task crews don't persist after task
completion.

### Procedure

1. Navigate to My workMy Tasks.
2. Select a work order task.
3. By Task assignees, tap See all.
4. Tap Add assignees.
5. On the form, fill in the fields.  
   {#add-members-eq-task-crew__table_mcm_vz5_wxb__entry__2}

   | Fields | Description |
   |-|-|
   | Requirement | The resource requirement that this assignment fulfills. |
   | Type | Determines what assignee type fulfills the requirement. Choose between Agent or Equipment assignee type. |
   | Assignees | Members or equipment instances to assign to the work order task. |
   [Table 1. Task Assignee Form]

   {#add-members-eq-task-crew__table_mcm_vz5_wxb}
6. Tap Submit.
{#add-members-eq-task-crew__steps_gdd_1y5_wxb}

## Add members or equipment to a task crew through resource requirements {#ariaid-title4}

View the resource requirements of a task and add the appropriate assignees to ensure agents are equipped and staffed.

### Before you begin

To add equipment, administrators must activate the Field Service Resource Scheduling plugin (com.snc.fsm_resource_scheduling). For more information, see [Activate Resource Scheduling](https://www.servicenow.com/docs/876mczaWeUwmGyO0ou2jlQ "You can activate the Resource Scheduling plugin (com.snc.fsm_resource_scheduling) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").

Role required: wm_agent and crew_moderator

### About this task

Access the resource requirements of a task to see the skills and equipment needed to fulfill the task. Add members or equipment to satisfy the resource requirements, ensuring the crew is equipped and staffed for the task.
Task crews are ad
hoc groups of members and equipment created to fulfill the needs of a work order task. Task crews don't persist after the task is completed.

### Procedure

1. Navigate to My workMy Tasks.
2. Select a work order task.
3. By Resource requirements, tap See all.
4. Select a resource requirement.
5. Tap Add assignees.
6. Select the assignees that you want to add.
7. Tap Submit.
{#add-mem-eq-task-crew-res-reqs__steps_zyk_4cv_wxb}

*[\>]: and then