---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Prepare work orders

# Prepare work orders {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 27, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create work orders, and work order tasks using templates that integrate the right skills and scheduling.

Create, approve, qualify, or close work orders and manage SLAs using the Field Service Management application.
* **[Manage work orders](https://www.servicenow.com/docs/PfvGahj6ipyOtlzRNqdD0Q)**   
  Work orders are requests for off-site work. Users with the appropriate roles create the work orders and provide the necessary information needed for the work order tasks. Then other users qualify those work orders and create the tasks necessary to complete the work order.
* **[Manage work order tasks](https://www.servicenow.com/docs/2dtR6UscgvmozK6YxL_E1Q)**   
  Use work order tasks to define separate activities that must be done to complete a work order.
* **[Assign ad-hoc Service Locations](https://www.servicenow.com/docs/4Fj~hV99jk4kDxFV2pCB8g)**   
  The Field Service with Service Locations feature enables you to add and verify service locations on demand.

**Related concepts**   

* [Setting up work orders and tasks](https://www.servicenow.com/docs/WwuR0G2chNUx7FHVf5Vw6A "When work is required, create a work order to provide information for the Field Service agents to fulfill the request. Create work order tasks to break down the tasks required to complete the work order.")