---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configuring data mapping

# Configuring data mapping {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the work order templates to fetch data from a source table to populate fields
in a work order form while creating a work order. The source table can be case, incident, change,
or others depending on the source of origin for a work order.

You first create a table map to specify the fields to be copied from the source table to the
work order table and then link the table mapping to a work order template. The extension points
in template management, enables your work order template to process the followings configuration.
For more information, see [Extension points in Field Service Management](https://www.servicenow.com/docs/t475Ueack~cRPiM6GnU_cw "Use extension points to customize various configurations.").

## Configuration overview {#setting-up-wo-temp-copy-source-info-wo__section_yxk_bzt_ncc}

The steps for setting up data mapping configurations are:

1. [Create field mapping from a source table to a work order](https://www.servicenow.com/docs/oLetQMcSJEzPxpdhkWBXrQ "Create a table map to configure the fields that are copied from a source table to the work order fields. The source of a work order can be a case, change, incident, or others.")

   Use table mapping to ensure that when a work order is created from its source, the information from the source table is copied to the appropriate target fields in the work
   order.
2. [Enable work order template to fetch data from the source table](https://www.servicenow.com/docs/rhu_ceRqK9O~yRf3GGCETw "Enable work order template to identify the source of work order and then map data from that source table to the work order fields. This can be achieved by associating a table map with the work order template.")

   Enable work order template to identify the source of work order and then map data from that source table to the work order fields.
{#setting-up-wo-temp-copy-source-info-wo__ol_gdm_czt_ncc}