---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add Field Service crew members

# Add Field Service crew members {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add agents to a Field Service crew as needed.

## Before you begin

Role required: wm_manager, wm_dispatcher

## About this task

A crew leader can be part of multiple planned crews in non-intersecting time frames.

## Procedure

1. Navigate to the My Crews module based on your role.
   * Manager: Navigate to Field ServiceManager\> My Crews.
   * Dispatcher: Navigate to Field ServiceDispatching\> My Crews.
   {#add-crew-members__choices_ijy_1qs_hpb}
2. Open a crew from the list to which you want to add members.
3. In the Members related list, click Add.
4. On the form, fill the fields.

{#add-crew-members__table_t5n_bd4_ypb__entry__2}

| Field | Description |
|-|-|
| Member | Name of the field service agent. |
| Role | Role defined for an agent. For example, Member. |
| Effective From | Start date from when the member is available to work on the task. This field is auto-populated with the effective start date of the crew. For example, 2022-04-25. |
| Effective To | End date until when the member is available to work on the task. This field is auto-populated with the effective start date of the crew. For example, 2022-04-29. |
| Active | Option to indicate whether the member is associated with the crew. |
[Table 1. Crew member form]

{#add-crew-members__table_t5n_bd4_ypb}

5. Click Submit.
6. **Optional:** Repeat steps 3 through 5 to add more members to the crew.

## Result

The members are added to the crew.

*[\>]: and then