---
sourceDocument: Yokohama Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/financial-services-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Components installed with the Dispute Rules Content Pack for Visa plugin

# Components installed with the Dispute Rules Content Pack for Visa plugin {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several types of components are installed with the installation of the Dispute Rules Content Pack for Visa plugin.  
Note:  
The Dispute Rules Content Pack for Visa application is dependent on the Financial Services Card Operations application.

## Plugins {#components-installed-with-dispute-rules-content-pack-for-visa__section_tyl_wrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks__entry__2}

| Plugin | Description |
|-|-|
| Financial Services Card Operations \[com.sn_bom_credit_card\] | Enables quick processing of credit card applications and card transaction disputes. |
[Table 1. Plugins for Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks}

## Tables installed {#components-installed-with-dispute-rules-content-pack-for-visa__section_wx4_lrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c__entry__2}

| Table | Description |
|-|-|
| Visa Dispute Intake \[sn_bom_visa_cp_visa_dispute_questionnaire\] | Stores all Visa Dispute Questionnaire questions and responses. Extends the Intake Form \[sn_evnt_inq_qtn\] table. |
| Visa Dispute Cardholder Intake \[sn_bom_visa_cp_visa_dispute_cardholder_intake\] | Stores Visa Dispute Questionnaire questions and responses submitted by consumers, such as a dispute playbook on a service portal. See [Managing dispute intake in portal](https://www.servicenow.com/docs/7UxMPLR0x5Wq38k_rqg8DA "With Financial Services Operations (FSO) card disputes intake in portal, you get the step-by-step guidance for the case flow process. It includes all the information you need to successfully complete each stage and its related tasks.") for more information. Extends the Visa Dispute Intake \[sn_bom_visa_cp_visa_dispute_questionnaire\] table. |
| CRB Region Type \[sn_bom_visa_cp_crb_region_type\] | Stores all Visa Card Recovery Bulletin (CRB) regions. |
[Table 2. Tables installed with the Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c}