---
sourceDocument: Yokohama Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/financial-services-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Exploring Financial Services Know Your Customer

# Exploring Financial Services Know Your Customer {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Financial Services Know Your Customer to verify applicant identity
and minimize risk to your organization.

For information on components that are installed with Financial Services Know Your Customer, see [Components installed with Financial Services Know Your Customer](https://www.servicenow.com/docs/GwtuviKVRXV~90TK2mMB4g "Several types of components are installed with activation of the Financial Services Know Your Customer (com.sn_bom_kyc) plugin, including tables and user roles.").

## Key Features {#fso-kyc-explore__section_rcr_tg2_gqb}

* Facilitates the process of collecting and reviewing applicant information to determine eligibility for banking accounts and products.
* Helps agents to follow the correct process in reviewing application submissions.
* Coordinates verification efforts between front, middle, and back-office agents and personnel.
* Prevent fraudulent activity by verifying an applicant's identity prior to opening accounts or providing services.
{#fso-kyc-explore__ul_rvn_5g2_gqb}