---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/governance-risk-compliance

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ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

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---

# Report an AI case form

# Report an AI case form {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Report an AI case form in the Employee Center to report an AI case with the necessary details.
See the following table for a description of the field values.
{#report-ai-case-form__table_l35_zwl_kkb__entry__2}

| Field | Description |
|-|-|
| Details ||
| Title | Unique title for the AI case. For example, <kbd class="ph userinput">Incorrect AI recommendation</kbd>. |
| Description | Description about the AI case in detail. For example, include information such as the expected recommendation, actual suggestion, context, impact, and steps to reproduce the issue, especially for cases like Incorrect AI Recommendation. |
| Classification ||
| Case type | Type of the AI case. This field is automatically set to AI case. |
| Case subtype | Subtype of the case. For example, Adversarial attacks (Deliberate manipulation of AI models to produce incorrect results). |
| Schedule ||
| Date of occurrence | Date when the AI case occurred. For example, the case may have occurred on 18-02-2025. |
| Date of discovery | Date when the case was discovered. For example, the case may have occurred on 18-02-2025, but was discovered on 12-03-2025. |
| Case Origin ||
| Impacted business unit | Business unit that is affected by the reported AI cases. For example, Finance. |
| Location of occurrence | Location where the AI case was raised. For example, Japan. |
| Impacted department | Department that is affected by the AI case. For example, Customer support. |
| Sub-location of occurrence | Sublocation of the case occurrence. For example, the sub location is Tokyo. |
[Table 1. Report an AI case form]

{#report-ai-case-form__table_l35_zwl_kkb}