---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Structured workflows for Crisis map

# Structured workflows for Crisis map {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can use the Crisis map interface in BCM Configurable Workspace to receive alerts on possible threats for the business operations of your organization. You can then manage the alerts by initiating response workflows.
Typically, the BCM program manager performs the following tasks to manage the alerts from the Crisis map interface:

* Manage the alerts in Crisis map. For more information, see [Manage alerts from the map interface](https://www.servicenow.com/docs/lTaiW1jLv~PFFvCZAXIS5Q "Manage alerts from the Crisis map interface to identify threats and their geo-locations relative to your assets. You can open alerts for details, dismiss them when resolved, adjust the impacted area boundaries, or undo recent changes.").
* Set controls in Crisis map to customize the alerts. For more information, see [Set controls to customize the alerts](https://www.servicenow.com/docs/ABIcTWB5g005v52xNW7rAA "Set controls in the Crisis map interface in BCM UIB Workspace. You can then customize the alerts for assets, locations, and so on.").
* View resource layer clustering in Crisis map. For more information, see [Select resource layer clustering](https://www.servicenow.com/docs/cH2aRq~CJd_88Ma41W2Mng "Select resource layer clustering in the Crisis map within the BCM Configurable Workspace to view assets or resources on the map.").
* Monitor the assets within the impacted area in Crisis map. For more information, see [Monitor assets within the impacted areas](https://www.servicenow.com/docs/YZsMFFD0pgGVb6AnA3S_Ag "Monitor at-risk assets in the Crisis map within the BCM Configurable Workspace when alert threats appear near your business locations. This functionality enables you to protect resources in impacted areas and help prevent significant losses to your organization.").
* Initiate response workflows for crisis management. For more information, see [Initiate the response actions](https://www.servicenow.com/docs/tVGv9eDABHL4p_hfXT_msw "Initiate the response workflows for your recovery teams in BCM UIB Workspace. You can then notify the stakeholders and help them respond to the threat and take the necessary actions.").
{#crisis-map-collective-tasks__ul_cs1_tgt_byb}

## Additional information on Crisis map {#crisis-map-collective-tasks__section_q1v_34q_cyb}

* For information on the Crisis map view in BCM Configurable Workspace, see [Crisis map view](https://www.servicenow.com/docs/Lp3Ba4s2kup339nBPNS53g "When you install the GRC: Crisis map application in your instance, you can view the Crisis map icon in the List view. You can integrate the Crisis map application with BCM and analyze real-time threat alerts from different locations in a map view. You can then take remedial actions and manage the crisis events from Business Continuity Workspace.").
* For information on the threats, feeds, and alerts in Crisis map, see [Crisis map interface](https://www.servicenow.com/docs/h0yPmboJSc8v1T080OmdCw "You can integrate Crisis map with the BCM application and initiate the response workflows for crisis management. After installing the Crisis map application, you can view the Threat and Alert Data Feeds module in your BCM application instance.").
* For information on the administrative tasks in Crisis map, see [Setup for Crisis map](https://www.servicenow.com/docs/3y_xgGPnNouSQ06carvdBg "The BCM administrator can perform the administrative tasks to set up the Crisis map interface.").
{#crisis-map-collective-tasks__ul_lbv_4xy_cyb}
* **[Adopting UIB page for improved performance](https://www.servicenow.com/docs/xyynQYYQhxib1kYr44qZXQ)**   
  Beginning with the Yokohama release, the Crisis map application is now built with a UI Builder (UIB) page. Previously, the single-use component limited the ability to customize the user interface (UI), add filters, or modify the design in the Crisis map. By adopting the UIB page, you can gain full control over the implementation, enabling you to extend support for your specific use cases.
* **[Manage alerts from the map interface](https://www.servicenow.com/docs/lTaiW1jLv~PFFvCZAXIS5Q)**   
  Manage alerts from the Crisis map interface to identify threats and their geo-locations relative to your assets. You can open alerts for details, dismiss them when resolved, adjust the impacted area boundaries, or undo recent changes.
* **[Set controls to customize the alerts](https://www.servicenow.com/docs/ABIcTWB5g005v52xNW7rAA)**   
  Set controls in the Crisis map interface in BCM UIB Workspace. You can then customize the alerts for assets, locations, and so on.
* **[Select resource layer clustering](https://www.servicenow.com/docs/cH2aRq~CJd_88Ma41W2Mng)**   
  Select resource layer clustering in the Crisis map within the BCM Configurable Workspace to view assets or resources on the map.
* **[Monitor assets within the impacted areas](https://www.servicenow.com/docs/YZsMFFD0pgGVb6AnA3S_Ag)**   
  Monitor at-risk assets in the Crisis map within the BCM Configurable Workspace when alert threats appear near your business locations. This functionality enables you to protect resources in impacted areas and help prevent significant losses to your organization.
* **[Initiate the response actions](https://www.servicenow.com/docs/tVGv9eDABHL4p_hfXT_msw)**   
  Initiate the response workflows for your recovery teams in BCM UIB Workspace. You can then notify the stakeholders and help them respond to the threat and take the necessary actions.