---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Generate a risk event summary in the Risk Workspace

# Generate a risk event summary in the Risk Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated September 5, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Generate a risk event summary using the ServiceNow Otto for IRM application in the Risk Workspace. The approvers get the key insights to understand the context quickly, and reduce the time involved in creating summaries manually.

## Before you begin

Install the ServiceNow Otto for IRM application to generate a risk event summary. For more information, see [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/6uKksizmtoZjvbHBvyx7Vw "Use the ServiceNow Otto for Integrated Risk Management (IRM) plugin to summarize issue records, identify potential risks, and review controls using generative AI. It helps you quickly understand the context of records, reduce manual effort, and make faster, more informed decisions by delivering relevant insights directly within your existing workflows.").  
Note:  
The Risk Event Summarization skill is activated by default, unless you manually deactivate it. For more information, see [Activate Now Assist skills in ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/GjWKVd8atBALVZ1dsHhNLg "Activate a skill before you can use the generative AI capabilities for the ServiceNow Otto for Integrated Risk Management (IRM) application.").

Role required: sn_grc_risk_genai.risk_event_user

## About this task

The risk event summarization feature enables risk managers to quickly understand the context and key details of a risk event, even when multiple coordinators have been involved over time. It simplifies onboarding for new
assignees and supports efficient decision-making for approvers, particularly in multi-level approval workflows, by providing concise, AI-generated summaries of each event.

## Procedure

1. Navigate to AllRiskRisk Workspace.
2. Select the list ![]() icon and navigate to the Risk events.
3. Open the risk event that you want to create the risk event summary for.
4. Generate a risk event summary from the risk event record page by selecting Summarize.  
   A summary is generated; you can edit it and save it for reference and reporting purposes.
5. To edit and save the generated summary do the following:
   1. Select Share to summary when the risk event is in New or Analyze state.
   2. Make the necessary edits and select Save to summary.
   3. Select Share to work notes for all other risk event states.
   4. Make the necessary edits and select Save to work notes.  
      The summary is saved in the Summary section when the risk event is in New or Analyze state, and in Work notes for all other states.
   {#generate-risk-event-summary-in-the-risk-workspace__substeps_ey3_p5w_ngc}

*[\>]: and then