---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Import delivery channels from Everbridge

# Import delivery channels from Everbridge {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After setting up the connection and credentials with Everbridge, you must import the
delivery channels from Everbridge. Sending notifications is made easier through these
delivery channels.

## Before you begin

Role required: BCM admin (sn_bcm.admin)

## About this task

Finding out how to reach or connect with your stakeholders at the time of crisis may have many challenges. Your notifications may not reach them as they may no longer use those delivery methods through which you are trying. Having imported delivery channels to reach your contacts and selected groups make your notification service much more certain and manageable.

## Procedure

1. Navigate to Business ContinuityEverbridge Notification ConfigurationDelivery Channels.
2. Click Import.  
   All delivery channels are imported from Everbridge successfully. You get a message of confirmation if successful, otherwise an error message.

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