--- sourceDocument: Yokohama Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/governance-risk-compliance Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Add a risk intelligence score to a third party # Add a risk intelligence score to risk data for a third party {#ariaid-title1} * Release version: Yokohama * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read You add a raw score from a provider to the provider service record for a third party. The system uses the mapping that you specified to normalize the value to the appropriate TPRM rating. ## Before you begin Role required: sn_vdr_risk_asmt.vendor_assessment_reviewer ## About this task You typically populate the risk intelligence scores table using an integration that you created or installed from the ServiceNow Store. This procedure describes the process of updating risk intelligence scores manually. When you request a risk score for a third party, risk intelligence providers return the score at a URL that they specify. Follow this procedure to manually add the score and URL to your risk data for the third party. ## Procedure 1. Navigate to AllThird-party Risk ManagementRisk Intelligence Provider SetupScores. The Risk intelligence scores related list displays the list of current provider services and associated scores. 2. Select New, fill in the fields on the Risk intelligence score form, and then select Submit. This step adds the score and the URL where the provider returned the score to the data for the third party or engagement. When you enter a rating from a risk intelligence provider, the system normalizes the value to convert it to the appropriate TPRM rating. When you enter a score from a risk intelligence provider, the TPRM generates both a normalized rating and a normalized numerical score. {#tprm-riskintelprvdr-add-score__table_epy_qrq_f5__entry__2} | Field | Description | |-|-| | Provider | Unique name of the risk intelligence provider. The choice list is populated with the providers that you registered. | | Provider service | A name that is the concatenation of the risk intelligence provider name and the particular service that returned the risk data. You configured the service using the process specified in [Set up a risk intelligence provider service](https://www.servicenow.com/docs/eRoN5XBqgaCsKNrGFpA4BQ "After you register a risk intelligence provider, you specify which of the provider's scoring or rating services you’ll use. You also specify how their scores or ratings map to your TPRM ratings."). | | Third party | Third party that was scored by the provider. | | Request type | Level of analysis for the Score type that you defined for the service. For example, a provider might offer three request types for the Financial Risk score type: Level 1, Level 2, and Level 3. A "Level 3" report might return significantly more detailed information and might cost significantly more than a "Level 1" report. | | URL | URL of the site that the provider returned for the request. The site provides the rating or score and additional information from the provider. | | Raw rating / Raw score | Raw value returned by the provider in the specified URL. | | Normalized score | If you entered a numerical raw score from the provider, then this is the computed normalized TPRM score. | | Normalized rating | If you entered a numerical raw score or raw rating from the provider, then this is the computed normalized TPRM rating. | | Score generated on | Date and time that the score was added to this record. Note: This is not the date/time when the data was generated by the provider. | [Table 1. Risk intelligence score form] {#tprm-riskintelprvdr-add-score__table_epy_qrq_f5} 3. **Optional:** Add subfactor data to the risk data for the third party. Subfactor data is not validated or mapped to TPRM score/rating data, but is stored directly as you enter it. 1. Navigate to AllThird-party Risk ManagementRisk Intelligence Provider SetupSubfactors and then select New. 2. Fill in the form in the same way as you filled in the data for a score/rating. {#tprm-riskintelprvdr-add-score__table_nq2_h1c_tzb__entry__2} | Field | Description | |-|-| | Provider | Unique name of the risk intelligence provider. The choice list is populated with the providers that you registered. | | Provider service | A name that is the concatenation of the risk intelligence provider name and the particular service that returned the risk data. You configured the service using the process specified in [Set up a risk intelligence provider service](https://www.servicenow.com/docs/eRoN5XBqgaCsKNrGFpA4BQ "After you register a risk intelligence provider, you specify which of the provider's scoring or rating services you’ll use. You also specify how their scores or ratings map to your TPRM ratings."). | | Name | Name of the subfactor. | | Third party | Third party that was scored by the provider. | | Score | Raw value returned by the provider. Note: You can enter numerical or alphabetic text in this field. The value is not validated. | | Created | Date and time that the score was added to this record. Note: This is not the date and time when the data was generated by the provider. | [Table 2. Risk intelligence subfactors form] {#tprm-riskintelprvdr-add-score__table_nq2_h1c_tzb} {#tprm-riskintelprvdr-add-score__substeps_omb_3xb_tzb} ## Result The data that you have associated with the third party now appears in reports. See [Viewing risk intelligence scores](https://www.servicenow.com/docs/pGIktmQwBAGD3gPatO80hw "For DD requests, risk intelligence scores appear in a list. For an individual third party, a card displays the most recent score or rating and a link for each risk intelligence report.") for details. The data appears in the following locations: * Risk intelligence scores related list as described in this procedure. * Risk overview tab in the workspace. * Risk intelligence scores tab in the workspace. {#tprm-riskintelprvdr-add-score__ul_bfs_pdc_tzb} *[\>]: and then