---
sourceDocument: Yokohama Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/government-industry

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Reviewer Service Portal

# Reviewer Service Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable merit reviewers to track, score, and monitor grant proposals via a dedicated Reviewer Service portal.

In the Reviewer Service Portal, External Reviewers can access assigned Merit Review Tasks (MRTs) and related proposals, score each MRT based on several attributes with a 5 point scale, and, if necessary, decline specific MRTs by
providing a valid reason such as a conflict of interest or other concerns. The score is auto-calculated based on the scoring rubric's attributes. Requests for new merit reviews tasks appear as a notification in the Reviewer Service
Portal.

The Reviewer Service Portal experience begins on the portal homepage, where merit reviewers can view the merit review tasks that are assigned to the case, view all ongoing merit review activities with the associated actions, and
perform actions on the pending and assigned tasks.

This example shows the default home page for a merit reviewer using the Public Sector Digital Services Reviewer Service Portal.  
Merit reviewers can do the following tasks in the Reviewer Service Portal:

* View and manage a list of review tasks for grant proposals.
* View grant programs or proposals that they are participating in.
* View high-level information from the record page of the grant program by selecting the grant program number.
* View details of the listed review tasks such as time remaining, status, score, and flags.
* View or reference the scoring rubric by selecting the KB article.
* View the grant program announcement page.
* Review proposals and assign scores based on their assessment or flag any reviews.
* Provide comments for rationale, strengths, or concerns about their evaluation of the proposal.
* Submit or decline a review along with justifications.
{#psds-rsp-overview__ul_g3j_qmx_r2b3}

For more information on how to use the Reviewer Service Portal, see [Using the Reviewer Service Portal in Public Sector Digital Services](https://www.servicenow.com/docs/YUCvjhPMNYhyXYQRT0dtVQ "The Reviewer Service portal is accessible by merit reviewers to review their assigned merit review tasks. Reviewers can review the grant proposal information available in various tabs in the portal and score the proposal. The scores are based on the review framework and rubric selected by the grants program manager during program setup.").