Automation Scheduled Trigger Execution form

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
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    Summary of Automation Scheduled Trigger Execution form

    The Automation Scheduled Trigger Execution form in ServiceNow's Automation Center allows you to define and schedule insight triggers by mapping insight rules to new scheduled scripts. This form is essential for automating workflows based on time-based or calendar-based criteria, enabling precise control over when and how automation jobs execute.

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    Key Features

    • Name and Active Status: Define the name of the insight trigger and enable or disable its use.
    • Application Scope: Specify the application (e.g., Automation Center or RPA Hub) under which the trigger is created.
    • Run Scheduling Options: Choose how frequently the scheduled job runs:
      • Daily: Runs once per day at a specified time.
      • Weekly: Runs on a designated day of the week and time.
      • Monthly: Runs on a specific day of the month and time.
      • Periodically: Runs repeatedly at defined intervals (days, hours, minutes).
      • Once: Runs a single time only.
      • On Demand: Runs immediately when triggered manually.
      • Business Calendar Based: Runs on start or end dates of entries in a selected business calendar, with optional offset to run before or after the calendar dates.
    • Day Selection: When weekly or monthly scheduling is selected, specify the exact day of execution.
    • Repeat Interval: For periodic execution, enter precise intervals in days, hours, minutes, and seconds.
    • Time Zone Configuration: Select the time zone that governs the scheduled time:
      • None (user's time zone)
      • System default time zone
      • Specific time zone (e.g., US/Eastern)
    • Time of Day: Set the exact 24-hour time for job execution, aligned with the chosen time zone.
    • Starting Date: For periodic jobs, define the initial date and time for the first run.
    • Business Calendar Selection: Choose the calendar whose entry dates determine when the job runs (start or end dates).

    Practical Application for ServiceNow Customers

    Using this form, customers can automate scheduled processes with high flexibility, catering to various business needs such as fiscal calendars, maintenance windows, or periodic reporting. By integrating business calendars and time zone awareness, scheduled jobs can run precisely when needed, respecting organizational schedules and geographic differences.

    Careful configuration of offsets and calendar entries prevents jobs from running at invalid times, ensuring reliability. This enables customers to reduce manual intervention, improve operational consistency, and leverage ServiceNow Automation Center effectively for time-driven automation.

    Use the Automation Scheduled Trigger Execution form to define the type of insight trigger and map an insight rule to a new scheduled script in Automation Center.

    Table 1. Automation Scheduled Trigger Execution
    Field Description
    Name Name of the insight trigger.
    Active Option for ensuring the use of the insight trigger.
    Application The associated application or the application scope in which the trigger is being created, such as Automation Center or RPA Hub.
    Run
    Time interval to use for running the scheduled job:
    • Daily: Runs daily, at a designated time.
    • Weekly: Runs on a weekly basis, at a designated time and day of the week.
    • Monthly: Runs on a monthly basis, at a designated time and day of the month.
    • Periodically: Runs on a designated repeating interval.
    • Once: Runs for a single occurrence only.
    • On Demand: Runs immediately on demand.
    • Business Calendar: Entry Start: Runs on the starting entry dates for the business calendar that you select in the Business Calendar field. A scheduled job runs for the starting date of each of the business entries that you defined for the business calendar.

      For example, if the business calendar represents a fiscal year, and the starting date of each entry is a fiscal month, the scheduled job runs on the first day of each month.

    • Business Calendar: Entry End: Runs for the ending date for the business calendar that you select in the Business Calendar field. This selection runs in the same manner as Business Calendar: Entry Start, but for the end dates of the associated business calendar entries.
      Note:
      When you select Business Calendar: Entry Start or Business Calendar: Entry End, you can apply an offset factor to schedule the job to run before or after the time span of the selected business calendar. If you select a business calendar and all its business calendar spans are in the past, the job would never run as this is an invalid configuration. To learn more, see the Offset type and Offset fields.

      To learn more about creating and using business calendars and defining business calendar entries, see Creating business calendars andDefine business calendar entries.
    Day
    Day on which the scheduled job should run.
    • If Run is set to Weekly, select the day of the week. For example, select Wednesday.
    • If Run is set to Monthly, select the day of the month. For example, select 25 for the 25th day of the month.
    This field appears only if you select Monthly or Weekly in the Run field.
    Repeat Interval

    This field appears only if you select Periodically in the Run field.

    Duration of the repeat interval for each scheduled job execution. Enter the duration in the number of days, hours, or minutes. For example:
    • To run the scheduled job every four days, enter 04 in the Days field.
    • To run it every 26 hours, enter 26 in the Hours field.
    • If it should repeat at an interval of 13:30:25, enter 13 in the Hours field, and then enter 30 and 25 in the two unlabeled fields after it.
    Time zone
    Time zone to use with the Time field entry when you specify the time at which the scheduled job should run. Select a time zone entry:
    • -None-: Use the default time zone for the logged-in user who is creating the scheduled job.

      For example, the scheduled job runs at 04:45 p.m. US/Pacific time if it is the user's assigned time zone, and you enter 16:45 into the Time field.

    • Use System Time Zone: Use the default system time zone that is specified for the instance in which it runs.

      For example, the scheduled job runs at 10:15 p.m. London time if Europe/London is the default system time zone for the instance, and you enter 22:15 in the Time field.

    • Actual time zone.

      For example, the scheduled job runs at 1:30 p.m. in the US Eastern time zone if you select US/Eastern, and enter 13:30 in the Time field.
    Time Time of day at which the scheduled job should run, expressed in hours, minutes, and seconds on a 24-hour clock. The selection that you make in the Time zone field determines the time zone for this entry.
    Starting Date and time of the first scheduled job generation. Select the calendar date and time. This field appears only if you select Periodically in the Run field.
    Business Calendar

    Business calendar entry that you are using to determine the business calendar start or end date for the scheduled job. This field appears only if you select Business Entry: Start Date or Business Entry: End Date in the Time field.