Setting up the ServiceNow University spoke

Connect ServiceNow University with Coaching with Learning to pull courses from ServiceNow University into your ServiceNow instance.

Before you begin

• Request an Integration Hub subscription.
• Activate the ServiceNow University spoke.
• Role required: admin.

• Integrate Coaching with Learning with ServiceNow University. For more information, see External Content Integration Sources.
• Contact [e-mail] to get your spoke credentials.
  Note:

  You must have an ITSM Enterprise license subscription to get your spoke credentials.
• For more information on OAuth Credentials, see OAuth 2.0 credentials.

Procedure

1. Navigate to All > Connections&Credentials > Connections&Credentials Aliases.
2. Select ServiceNow University.
3. Select the Create New Connection&Credential related link.
   The Create Connection and Credential form appears.
4. Create the ServiceNow University connection.
   1. On the form, fill in the fields.

      Field	Description
      Connection Information
      Connection Name	A unique name for the connection; for example, ServiceNow University Connection.
      Connection URL	The ServiceNow server to retrieve the API information. Default value: https://api.servicenow.com.
      API Version	Version of the connection URL to connect to the connection server. Default value: v1
      Ocp-Apim-Subscription-Key	Encryption key for the ServiceNow University subscription. Contact [e-mail] to get your encryption key.
      OAuth Credential Information
      Credential Name	A unique name for the credential; for example, ServiceNow University Credential.
      Token URL	On your web browser, enter: https://ssosignon.servicenow.com/oauth2/ausxfcnusg830r7kp0x7/v1/tokenThis is the link to the OAuth server token endpoint.
      Client Id	The Client ID of the application registered in the third-party OAuth server. Contact [e-mail] to get your Client ID.
      Client Secret	The Client Secret of the application registered in the third-party OAuth server. Contact [e-mail] to get your client secret.
      Username	User name to access the credential. [e-mail] to get your user name.
      Password	Password to access the credential. Contact [e-mail] to get your password.
      Scope	Validates the ServiceNow University application programming interface (API) based on the parameters set in the application scope. Default value: openid email offline_access

   2. Select Create and Get OAuth Token.

Result

The connection alias you've created appears in the Connection and Credentials related list.

Important:

• You can only have one Connection in the Connections related list. If you are creating another connection, you must make the first one inactive.
• The OAuth token also displays in the ServiceNow University Spoke > Credentials. You can have only one active ServiceNow University credential. If you are creating another credential, you must make the first one inactive.