Set up triggers for the Jenkins spoke

  • Release version: Yokohama
  • Updated March 28, 2026
  • 2 minutes to read

    • Set up triggers for the Jenkins spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.

    Before you begin

    Role required: admin

    Configure triggers in ServiceNow instance

    Configure endpoint for webhooks in the Jenkins that support the token authentication.

    Before you begin

    Role required: flow_designer and connection_admin

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click the Integrations tab.
    3. Toggle and enable the Inbound connections.
    4. Locate the JenkinsV2 Spoke endpoint and click View Details.
    5. For the JenkinsV2 External Trigger end point, click Configure.
    6. Select the user who can trigger the endpoint and click Activate.
    7. Copy the generated endpoint URL.

    Create a pipeline project in Jenkins

    Create a pipeline projects in Jenkins to add the endpoint URL in Jenkinsfile that is generated in your ServiceNow instance and enable webhooks to connect with your ServiceNow instance.

    Before you begin

    • Ensure that you install Jenkin in the local environment.
    • Ensure that Maven and GitHub are installed in the Jenkins account.
    • Ensure that these plugins are installed in the Jenkins account.
      • Pipeline
      • Git plugin
      • Git client
      • Http request
      • Credentials
      • Warnings
      • Coverage
    • In GitHub, generate a classic personal access token and copy the value.
      Ensure that you select the scopes for the personal access token.
      • repo
        • repo:status
        • repo_deployment
        • public_repo
        • repo:invite
        • security_events
      • write:packages
        • read:packages

      For more information about creating a classic personal access token, see Creating a personal access token (classic) in GitHub Docs.

      For the list of supported events, see the Spoke triggers section.

    • Role required: admin

    Procedure

    1. From the Jenkins Dashboard, select + New Item.
    2. On the form, enter a name to identify the pipeline and select Pipeline.
    3. Click OK.
      The pipeline is created and its configuration options are displayed.
    4. Under Configure, click Pipeline.
    5. On the form, fill these values.
      Field Description
      Definition Select Pipeline script from SCM.
      SCM Select Git.
      Repository URL Provide GitHub repository URL.
      Credentials Create the GitHub credential record and select it.
      1. Click +Add.
      2. Select Username with password and click Next.
      3. For Username, enter the GitHub username.
      4. For Password, paste the personal access token that is generated in GitHub.
      5. For ID, provide a unique ID to identify the credentials.
      6. For Description, enter a description for the credentials.
      7. Click Create.
      8. Select this record for Credentials.
      Branch Specifier (blank for 'any') Specify the required branch.
      Script path Relative location within the checkout of your Pipeline script.
      Important:
      In Jenkinsfile, paste the endpoint URL that was generated after you configured triggers in your ServiceNow instance. For more information, see Configure triggers in ServiceNow instance.
    6. Click Save.