Set up triggers for the Microsoft Azure DevOps Boards spoke

  • Release version: Yokohama
  • Updated September 3, 2025
  • 1 minute to read

    • Set up triggers for the Microsoft Azure DevOps spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.

    Before you begin

    Role required: admin

    Configure triggers in ServiceNow instance

    Configure endpoint for webhooks in Microsoft Azure DevOps that support the token authentication.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click the Integrations tab.
    3. Toggle and enable the Inbound connections.
    4. Locate the Microsoft Azure DevOps Boards Spoke endpoint and click View Details.Microsoft Azure Devops Board spoke inbound connection for external triggers.
    5. For the Microsoft Azure DevOps Boards External Trigger end point, click Configure.Configure Microsoft Azure Devops Boards External Trigger connection.
    6. Select the user who can trigger the endpoint and click Activate.Configure endpoint for Microsoft Azure Devops Boards External Trigger.
      Copy and store the generated token, URL, and header parameter name for further use.Copy the generated token,URL, and header parameter name for external trigger.

    Create a service hook subscription for Microsoft Azure DevOps Boards spoke

    Create and configure a service webhook in Microsoft Azure Devops for Microsoft Azure DevOps Boards spoke.

    Before you begin

    Procedure

    1. In your Azure DevOps project, navigate to Project settings > Service hooks at https://<organization-name>/<project-name>/_settings/serviceHooks.
    2. On the Service Hooks page, select the + icon or Create subscription.
    3. On the Service screen, select Web Hooks and then select Next.Creating a service webhook for external triggers.
    4. From the Trigger on this type of event list, select a supported Azure Devops event and click Next.
      For example, select Work item restored.Configuring a trigger in the webhook.
    5. On the NEW SERVICE HOOKS SUBSCRIPTION form, fill in the fields for an action.
      Field Description
      URL URL generated while configuring triggers in ServiceNow instance in the URL field.
      HTTP headers Key-value pair of header parameter and token generated in this format:

      azure-devops-board-token: <token-value>
      RESOURCE VERSION Select [Latest].
      Configuring settings in the webhook for external triggers.
    6. Click Finish.
    7. Repeat the steps 2 through step 6 for the following supported event triggers:
      • Work item commented on
      • Work item created
      • Work item deleted
      • Work item restored
      • Work item updated

    Result

    Now you can create a flow and start using the supported trigger events in the flow.