---
sourceDocument: Yokohama IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-asset-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Start working on a enterprise asset repair task using the Mobile Agent application

# Start working on a enterprise asset repair task using the Mobile Agent application {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Indicate in the Mobile Agent application when you start work on a repair task assigned to you.

## Before you begin

Role required: sn_eam.enterprise_asset_technician

## About this task

You can work on the repair tasks that belong to the following task types:

* Asset troubleshoot task
* Asset repair task
* Asset evaluate task
{#start-work-repair-task-mobile-eam__ul_cnh_qbh_mbc}

## Procedure

1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.  
   The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task you want to start isn't displayed, tap See all.
4. **Optional:** Filter or sort the task view.
   * To filter your tasks, tap the Filter icon (![Filter icon]()) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
   * To sort your tasks, tap the Filter icon (![Filter icon]()), tap Sort by, and select the fields by which to sort your tasks.
   {#start-work-repair-task-mobile-eam__choices_abt_qvg_wzb}
5. Tap the repair task that you want to start.
6. On the Details tab, tap Start work.
{#start-work-repair-task-mobile-eam__steps_zvd_sch_mbc}

## Result

On the Details tab, the Start work link changes to Start timer, Record time, and Close automatically.
**Related concepts**   

* [Record time worked on an enterprise asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/vV3z4HkQru6hGA~M88LvGg "Manage and record time worked on Troubleshoot asset, Repair asset, and Evaluate asset tasks using the Mobile Agent application. After you start working on a task, you can pause and resume work. You can also record the time worked manually.")  
**Related tasks**   

* [Close an enterprise asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/AXmX6JuQlW9EcpHtE4O0ig "Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application.")