Asset audit fields

  • Release version: Yokohama
  • Updated January 19, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Asset Audit Fields

    The Asset Audit Fields feature in ServiceNow enables users to create and manage asset audits effectively. This functionality allows for detailed tracking of inventory checks based on various parameters, ensuring accurate asset management across locations and stockrooms.

    Show full answer Show less

    Key Features

    • Audit Number: Unique reference for each audit.
    • Assignment Group: Group responsible for the inventory audit record.
    • Type: Specifies the audit type (Location or Stockroom) and related fields.
    • Status: Current status of the audit process.
    • Model Category: Relevant category for the audit, available from Hardware Asset Management version 15.0.0 onwards.
    • Scan Date: Date set for asset scanning.
    • Aisle and Space: Specifics for stockroom audits, available if Type is set to Stockroom.
    • Include Consumables: Option to include consumable assets in stockroom audits, automatically set based on prior selections.
    • Scheduled Date: Date designated for the audit execution.
    • Scan Method: Options for scanning (Single or Multi scan), auto-determined based on consumable inclusion.

    Key Outcomes

    By utilizing these fields, customers can ensure accurate and efficient asset audits, leading to improved inventory control and asset tracking. Automatic updates during the scanning process streamline data management, while specific field settings enhance customization according to audit needs.

    Create New Asset Audits form and related fields description.

    Create New Asset Audits form

    Field Description
    Audit number Audit reference number.
    Assignment group Assignment group to which you want to assign the inventory audit record.
    Type Type of the asset audit. The available values are:
    • Location
    • Stockroom
    Assigned to Person responsible for the audit.
    Location
    Note:
    This field appears only if you set the Type field to Location.
    		 Location in which you want to perform the audit.
    Include child locations
    Note:
    This field appears if you set the Type field to Location.
    		 Option to include child locations in the audit.
    Stockroom
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Stockroom in which you want to perform the audit.
    Status Present status of the audit.
    Model category Model category for which you want to perform the audit.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Scan date Date when you want to scan the assets.
    Aisle and space
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Aisle and space for which you want to perform the audit.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Include consumables Option to include consumable assets in the stockroom audit. The available options are:
    • Yes: When this field is set to Yes, consumable assets are included in the inventory audit.
    • No: When this field is set to No, consumable assets aren't included in the inventory audit.
    Note:
    You can include consumable assets only for stockroom audit. When the Type field is set to Stockroom, this field is activated. When the Type field is set to Location, this field is automatically set to No and inactive.
    The default populated value for this field is derived using the sn_itam_common.set_default_include_consumables system property.
    • When this system property value is set to yes, the default value for the Include consumables field is set to Yes.
    • When this system property value is set to no, the default value for the Include consumables field is set to No.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Scheduled date Scheduled date when you want to perform the audit.
    Scan method Type of scan method for scanning the assets. The available options are:
    • Single scan
    • Multi scan
    Depending on the value of the Include consumables field, the default selection for the scan method is automatically determined.
    • When the Include consumables field is set to Yes, the Scan method field value is automatically set to Single Scan and can’t be edited.
    • When the Include consumables field is set to No, the Scan method field becomes editable, enabling you to select the desired scan type.
    Depending on the selected scan method for the audit record, you can scan the assets in the inventory using the ServiceNow Agent app.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Note:
    The audit result fields such as Expected, Not expected and location corrected, Missing, New, and Excluded from licensing can't be edited. When the asset is scanned in the inventory using the ServiceNow Agent app, values are automatically updated in these fields. For more information about scanning assets, see Complete a single scan inventory audit using the ServiceNow Agent app and Complete multi scan inventory audit using the ServiceNow Agent app.