CMDB success advisor for SAM setup

  • Release version: Yokohama
  • Updated July 22, 2026
  • 1 minute to read

    • Use the CMDB success advisor application to configure and manage the CMDB success advisor for Software Asset Management (SAM).

    Plugins and dependencies

    Review the CMDB success advisor application listing in the ServiceNow Store for information about dependencies, licensing or subscription requirements, and release compatibility. CMDB success advisor for SAM requires the Software Asset Management application and a SAM entitlement.

    Set up overview

    1. Get started with CMDB success advisor setup for SAM.

      Set up your SAM specific advisor dashboard by selecting software products to define the SAM advisor scope.

    2. Manage SAM advisor scope in CMDB success advisor.

      After completing the initial setup, you can continue to improve your CMDB data quality by adjusting the software product selection for your current SAM goals.