--- sourceDocument: Yokohama IT Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-asset-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama IT Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Client Value Acceleration (CVA) integrations for IBM # Client Value Acceleration (CVA) integrations for IBM {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Client Value Acceleration (CVA) integrations for IBM ServiceNow customers can track and manage IBM licenses across VMware vSphere and IBM LPAR environments by integrating the Software Asset Management (SAM) publisher pack for IBM with authorized Software Asset Management providers (ASPs) participating in IBM's Client Value Acceleration (CVA) Program. This integration eliminates the need for IBM License Metric Tool (ILMT) or BigFix Inventory, enabling direct IBM license tracking and management. Show full answer Show less The CVA Program, which replaced the IBM Authorized SAM Provider (IASP) Program as of January 1, 2025, empowers clients to independently report IBM license usage through authorized SAM providers including Anglepoint, Deloitte, EY, and KPMG. ## Key Features * **Direct IBM License Management:** Track licenses using IBM license metrics such as Processor Value Unit (PVU), Resource Value Unit (RVU), and Virtual Processor Core (VPC) without additional IBM tools. * **Integration with Authorized Providers:** Connect with ASPs like Anglepoint (via Elevate platform), Deloitte, EY, and KPMG by installing corresponding applications from the ServiceNow Store. * **Discovery and Catalog Upload:** Retrieve and upload IBM software discovery catalogs maintained by ASPs to enable ServiceNow Discovery to identify IBM software in your environment. * **Cloud Environment Support:** Supports IBM licensing management within public cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform by configuring relevant cloud services to update the CMDB automatically. * **Anglepoint Specific Integration:** Requires additional installation of Anglepoint's IBM Licensing application and setup of the Anglepoint Elevate platform for enhanced license data transfer. * **License Usage Insights:** View daily aggregated peak usage and highest daily sub-capacity/full capacity usage metrics by product edition, license metric, and region. * **VM Manager Specification:** Define specific virtual machine managers (e.g., VMware vCenter, IBM HMC) to scope IBM license tracking. * **Deduplication and Reconciliation:** Ability to deduplicate IBM software installations discovered via different sources and perform weekly or on-demand reconciliation to maintain accurate license positions. * **Domain Separation Support:** Optionally enable IBM license reconciliation for specific domains when domain separation is configured. * **Metadata Verification:** Improve license calculation accuracy by verifying and updating metadata for physical hosts running IBM software. ## Prerequisites and Setup * Complete CVA Program participation prerequisites. * Install the IBM License Compliance for Software Asset Management application and, if using Anglepoint, its IBM Licensing application from the ServiceNow Store. * Enable necessary ServiceNow plugins including Software Asset Management, Discovery, File-based Discovery, and Discovery and Service Mapping Patterns. * Download and upload the IBM software discovery catalog from the chosen ASP. * Configure cloud provider services (AWS Config, Microsoft Azure Alert, Google Cloud Logging) for automatic cloud environment updates. * For Anglepoint integration, set up the Anglepoint Elevate platform and create a connection to transfer IBM license data. ## Practical Benefits for ServiceNow Customers By leveraging CVA integrations, ServiceNow customers gain streamlined and centralized IBM license management without reliance on legacy IBM tools. This enables more accurate license tracking, cost optimization, and compliance reporting tailored to hybrid and cloud environments. The integration supports automated discovery, license usage analytics, and reconciliation, helping customers maintain up-to-date license positions and reduce manual effort. You can track and manage IBM licenses in both VMware vSphere environments and IBM LPAR infrastructures by integrating the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Client Value Acceleration (CVA) Program. With these integrations, you can track and manage IBM licensing directly without having to integrate with the IBM License Metric Tool (ILMT) or BigFix Inventory. The CVA Program is a license verification program that allows clients who contract with Authorized SAM Providers (ASPs) to report on their IBM license usage independently. For more information on the CVA Program, refer to the [IBM CVA Program](https://www.ibm.com/about/software-licensing/us-en/sam/cva_program) page. Important: As of January 1, 2025, IBM has withdrawn its IBM Authorized SAM Provider (IASP) Program and replaced it with the CVA Program. If you're an existing IASP Program user, contact your IBM representative to upgrade to the new CVA agreement and migrate to the CVA Program. The IBM publisher pack supports integrations with the following ASPs: * Anglepoint (through the Anglepoint Elevate platform) * Deloitte * EY * KPMG {#ibm-asp-integration__ul_zsy_cy1_vwb} To integrate with an ASP, you must request and install the IBM License Compliance for Software Asset Management application from the ServiceNow® Store. This application provides the core functionality and license metrics that are required for tracking and managing IBM licensing directly. If you are integrating with Anglepoint, you must also request and install Anglepoint's IBM Licensing for Software Asset Management application from the ServiceNow® Store. This application enables you to store IBM software information from Anglepoint. After you install the necessary applications, you must retrieve the IBM software discovery catalog from the ASP that you are integrating with. This catalog, which is maintained separately by each ASP, is a centralized repository of IBM software information that discovery tools, such as the ServiceNow® Discovery application, can use to identify the IBM software that is discovered in your environment. After you retrieve the catalog, you must upload it to your ServiceNow instance. On successful upload, you can use the ServiceNow Discovery application to run a discovery for your IBM software. The Discovery application uses the uploaded catalog to identify any IBM software that is discovered in your environment. It then sends this data to the ASP for comprehensive software classification and bundling. After your discovered IBM software is properly classified and bundled, the ASP sends this data back to your ServiceNow® instance. The Software Asset Management application can then use the processor value unit (PVU), resource value unit (RVU), and virtual processor core (VPC) license metrics to reconcile this data so that you can track your IBM software usage and optimize your licensing costs. For more information on the PVU and RVU license metrics, see [IBM processor value unit (PVU) and resource value unit (RVU) licenses](https://www.servicenow.com/docs/3suRkdrK~2SNSqMYxHSlSA "If you integrate the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Client Value Acceleration (CVA) Program, you can track and manage IBM PVU and RVU licenses. Alternatively, you can track and manage these licenses when you integrate with the IBM License Metric Tool (ILMT) or BigFix Inventory using version 1 or 2 of the integration APIs."). For more information on the VPC license metric, see [IBM virtual processor core (VPC) licenses](https://www.servicenow.com/docs/zO1KCwYm44dGoSWdeWmTaA "If you integrate the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Client Value Acceleration (CVA) Program, you can track and manage IBM VPC licenses. Alternatively, you can track and manage these licenses when you integrate with the IBM License Metric Tool (ILMT) or BigFix Inventory using version 2 of the integration APIs."). ## Prerequisites {#ibm-asp-integration__section_f4v_5d5_nvb} Before you can integrate the IBM publisher pack with an ASP, you must complete the following prerequisites: * Complete all prerequisites for participating in the CVA Program. For more information on these prerequisites, refer to the How it works section of [CVA Program Verification](https://www.ibm.com/about/software-licensing/us-en/sam/cva_program). * Request and install the IBM License Compliance for Software Asset Management application from the ServiceNow® Store. See [Request the IBM License Compliance for Software Asset Management application for authorized Software Asset Management provider integrations](https://www.servicenow.com/docs/Or9dZfZ5EQkKeM5zeMk5kg "Request the IBM License Compliance for Software Asset Management application from the ServiceNow Store so that you can integrate the Software Asset Management publisher pack for IBM with an authorized Software Asset Management provider. Use the integration to track and manage your IBM licenses.") for detailed instructions. * Enable the Use ServiceNow Software Asset Management and Discovery for IBM license compliance (com.snc.samp.ibm.use_samp_ibm_licensing) Software Asset Management property. See [Software Asset Management properties](https://www.servicenow.com/docs/Rk_b1kqv_0cd1jj_OSCkeg "You can set default reconciliation properties such as grouping and reconciliation debugging.") for more information on this property. * Activate the Discovery (com.snc.discovery) plugin on your ServiceNow instance. See [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) for detailed instructions. * Activate the File-based Discovery (com.snc.discovery.file_based_discovery) plugin on your ServiceNow instance. See [File-based Discovery](https://www.servicenow.com/docs/access?context=file-based-discovery&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) for more information on file-based Discovery. * Request and install the Discovery and Service Mapping Patterns application from the [ServiceNow Store](https://store.servicenow.com/). See [Discovery patterns used by ITOM Visibility](https://www.servicenow.com/docs/access?context=c_MappingPatternsCustomization&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) for more information on Discovery and Service Mapping patterns. * If you want to use domain separation for the integration, activate the Domain Support - Domain Extensions Installer (com.glide.domain.msp_extensions.installer) plugin on your ServiceNow instance. See [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US) for detailed instructions. * Download the IBM software discovery catalog from the ASP. * If you want to track and manage IBM licensing in public cloud environments, configure one or more for the following services to automatically scan for and update the CMDB with cloud infrastructure changes every 30 minutes: * For public clouds hosted by AWS, configure the AWS Config service. See [Configure AWS Config event notifications](https://www.servicenow.com/docs/access?context=aws-config-service-cloud-mgt&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) for detailed instructions. * For public clouds hosted by Microsoft Azure, configure the Microsoft Azure Alert service. See [Configure the Microsoft Azure Alert service to auto-update the CMDB](https://www.servicenow.com/docs/access?context=microsoft-azure-alert-driven-discovery&version=yokohama&pubname=yokohama-it-operations-management§ion=azure-alert-service-cloud-mgt&ft:locale=en-US) for detailed instructions. * For public clouds hosted by Google Cloud Platform (GCP), configure the Google Cloud Logging service. See [Configure the Google Cloud Logging service to auto-update the CMDB](https://www.servicenow.com/docs/access?context=gcp-stackdriver-service&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) for detailed instructions. {#ibm-asp-integration__ul_qbp_kwd_ybc} {#ibm-asp-integration__ul_pbr_125_nvb} If you are integrating the IBM publisher pack with Anglepoint, you must also complete these additional prerequisites: * Request and install Anglepoint's IBM Licensing for Software Asset Management application from the ServiceNow® Store. See [Request Anglepoint's IBM Licensing for Software Asset Management application](https://www.servicenow.com/docs/JpFN1HKNWsYr~GNlHejF9g "If you are integrating the Software Asset Management publisher pack for IBM with Anglepoint, request Anglepoint's IBM Licensing for Software Asset Management application from the ServiceNow Store. This application extends the base Software Asset Management File Names [samp_file_name], File Maps [samp_file_map], and File Sets [samp_file_set] tables so that you can store IBM software information from Anglepoint.") for detailed instructions. * Set up the Anglepoint Elevate platform. {#ibm-asp-integration__ul_wkd_fg1_xwb} * **[Virtualization technologies and public cloud platforms supported by IBM Authorized SAM Provider (IASP) integrations](https://www.servicenow.com/docs/MGzRNrut11MrfmS9yJdfIQ)** IBM Authorized SAM Provider (IASP) integrations support IBM licensing in VMware vSphere environments and IBM LPAR infrastructures. These integrations also support IBM licensing in public cloud environments that are owned and managed byAWS, Microsoft Azure, and Google Cloud Platform (GCP). * **[Licensing for IBM Cloud Paks](https://www.servicenow.com/docs/TD_zJDpOlimK1feLWCxcyg)** When you integrate the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Authorized SAM Provider (IASP) Program, the Software Asset Management application supports licensing rules for IBM Cloud Paks. * **[IBM reconciliation for IBM Authorized SAM Provider (IASP) integrations](https://www.servicenow.com/docs/oSE0Iyjn3uoJreMCmkrqTw)** IBM reconciliation keeps your IBM license positions accurate and up-to-date without requiring manual calculations. Reconciliation runs weekly or on-demand. * **[Setting up an IBM Authorized SAM Provider (IASP) integration](https://www.servicenow.com/docs/j8_AS5muuxWtqNbaaWFRjA)** Before you can integrate the Software Asset Management publisher pack for IBM with an authorized Software Asset Management provider, complete the setup process. * **[Creating a connection for the Anglepoint integration](https://www.servicenow.com/docs/wiz9F1EBMVj8EQ33kNq9Rg)** If you are integrating the Software Asset Management publisher pack for IBM with Anglepoint, you can create a connection between your ServiceNow instance and the Anglepoint Elevate platform to transfer licensing data for your IBM software products. * **[View the daily aggregated peak usage of your IBM software products](https://www.servicenow.com/docs/33mgHzPQcMTfCN8xg1GL4Q)** View the highest daily sub-capacity and full capacity Processor Value Unit (PVU), Resource Value Unit (RVU), and Virtual Processor Core (VPC) usage for your IBM software products based on the edition, license metric, and region of each product. * **[View devices with the highest daily usage of your IBM software products](https://www.servicenow.com/docs/vamMol0sBW_OWCw_yXQ9kA)** View the breakdown for the highest daily usage of your IBM software products by physical host based on both the edition and license metric of each product. * **[View product classifications for your IBM components](https://www.servicenow.com/docs/Flf7LeK5JBc93sry23Ea~w)** View the product classifications for all IBM components that are installed in your environment. These product classifications enable you to track and manage licensing for your IBM components. * **[Specify the virtual machine (VM) managers for which you are tracking IBM licenses](https://www.servicenow.com/docs/ALwNm4LPs59llcvO69R_2Q)** Specify the virtual machine (VM) managers, such as VMware vCenter Servers and IBM Hardware Management Consoles (HMCs), for which you want to track IBM licenses. You can track licenses for IBM software that is discovered within these specified VM managers only. * **[Deduplicating IBM software installations](https://www.servicenow.com/docs/8ro7MyfdXtNsc51rqMIwDQ)** To track and manage your IBM licenses, you can integrate the IBM publisher pack with an authorized Software Asset Management provider, IBM License Metric Tool (ILMT), or BigFix Inventory. If you are switching between an authorized Software Asset Management provider integration and either an ILMT or BigFix Inventory integration, you can deduplicate software installations that have the same edition, version, and language but are discovered through different sources. * **[Enable IBM reconciliation for specific domains](https://www.servicenow.com/docs/E98~whazlukXsA22GJ255g)** If you are using domain separation for the integration between the Software Asset Management publisher pack for IBM and an authorized Software Asset Management provider, enable IBM reconciliation only for specific domains. * **[Verify the meta data for your IBM hosts](https://www.servicenow.com/docs/zPZYgdzwNuO3KvKldzIJTg)** To improve the accuracy of your IBM license calculations, verify the meta data for the physical hosts that your IBM software is installed on. Update any meta data that is incorrect or out of date.