---
sourceDocument: Yokohama IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-asset-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Managed IT Resource types

# Managed IT Resource types {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

There are five IT Resource categories in ServiceNow
Software Asset Management - Server, End User Computing Device, SaaS Subscription User, PaaS Resources, and IaaS Storage.  
* Server is any physical or virtual server that is represented as a configuration item (CI) in the CMDB tables listed in the following license resource categories and managed by the Software Asset Management application.
* End User Computing Device is any physical or virtual non-server CI in the CMDB tables listed in the following license resource categories and managed by the Software Asset Management application.
* SaaS Subscription User is any unique User Principal name in the SaaS Subscription User table listed in the following license resource categories and managed by the Software Asset Management application.
* PaaS Resources are cloud-based platform services that are represented as a CI in the CMDB tables listed in the following license resource categories and managed by the Software Asset Management application.
* IaaS Storage is any cloud-based infrastructure service represented as a CI in a CMDB table listed in the following license resource categories and managed by the Software Asset Management application.
{#managed-it-resource-types__ul_e55_kvd_4qb}

Servers and End User Computing Devices are managed by the Software Asset Management
application when the installed software on the Managed IT Resources is represented in the
Software Installation \[cmdb_sam_sw_install\] table.
{#managed-it-resource-types__table_qfg_twd_4qb__entry__3}

| Resource category | Subscription unit ratio | Model category |
|-|-|-|
| Server | 1:1 | * cmdb_ci_server * cmdb_ci_win_server * cmdb_ci_linux_server * cmdb_ci_aix_server * cmdb_ci_esx_server * cmdb_ci_solaris_server * cmdb_ci_hyper_v_server * cmdb_ci_hpux_server {#managed-it-resource-types__ul_tk5_252_4qb} Any CMDB classes derived from the above listed classes or cmdb_ci_hardware and not defined as another Managed IT Resource type. |
| End user computing device | 1:4 | * cmdb_ci_computer * cmdb_ci_handheld_computing * cmdb_ci_pc_hardware {#managed-it-resource-types__ul_lht_3vj_31c} Any CMDB classes derived from cmdb_ci_pc_hardware. |
| SaaS subscription user | 1:15 | samp_sw_subscription |
| PaaS resources | 1:3 | * cmdb_ci_database * cmdb_ci_cloud_database {#managed-it-resource-types__ul_mxl_hsq_wbc} Any child classes of the above listed classes. |
| IaaS storage | 1:3 | cmdb_ci_storage_volume Any child classes of the above listed classes. |
[Table 1. Software Asset Management License Resource Categories]

{#managed-it-resource-types__table_qfg_twd_4qb}