---
sourceDocument: Yokohama Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-business-management

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Test Management 2.0 overview

# Test Management 2.0 overview {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Test Management 2.0 overview

Test Management 2.0, available in the Yokohama release, enables ServiceNow customers to efficiently manage and streamline software testing processes, reducing defects and accelerating product delivery.
It supports creation of multiple test versions and integrates with Agile Development 2.0.
This version is not active by default and requires activation of thecom.snc.testmanagement.2.0plugin.
Show full answer Show less  

## User Roles and Capabilities

* **Tester:** Can create and run tests and test sets, record test results, update test statuses, and manually create defect records linked to failed tests for retesting. Defect records must reference the test in their description.
* **Test Manager:** Responsible for setting up and monitoring manual testing processes, including creating and maintaining tests and test sets, evaluating test content, organizing test plans into cycles and execution suites, assigning tests to testers, tracking progress, assessing results, and closing test plans.

## Key Terminology

* **Test:** A collection of steps or conditions to verify a feature, including expected results to determine pass/fail status. Supports multiple versions.
* **Test Set:** Groups related tests together; a test may belong to multiple sets.
* **Test Plan:** Defines how and when a product or feature will be tested. It can be broken down into test cycles and further into test execution suites.
* **Test Cycle:** Represents a testing phase or iteration within a test plan, such as regression or sprint cycles, and includes test execution suites.
* **Test Case:** A set of related tests saved as part of a test suite and included in test plans, each assigned to testers.
* **Runs:** Detailed reports capturing test execution results, including timing, environment, and outcomes.

## Getting Started

* Activate the Test Management 2.0 plugin to enable the application.
* Create your first test and organize tests into test sets.
* Create test plans and assign tests to testers using the Test Board.
* Testers run assigned tests and record results.  
Test Management 2.0 helps you
deliver software products more efficiently and with fewer defects by managing and streamlining
testing processes for both testers and managers. You can create multiple versions of a test and
integrate with Agile Development 2.0.

To learn about the different versions of Test Management and to choose the version that
helps you meet your testing requirements, see [Test Management applications](https://www.servicenow.com/docs/7~EE6vD11ucz2OFKuM~rPA "The ServiceNow Test Management application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors.").  
Important:  
Test Management 2.0 is not active by default on all instances.
To use Test Management 2.0, activate the
`com.snc.test_management.2.0` plugin. For more information,
see [Activate Test Management 2.0](https://www.servicenow.com/docs/XuhbVhBLChLpXhW8M6f~Eg "Activate the Test Management 2.0 plugin (com.snc.test_management.2.0) if you've the admin role.").
{#overview-test-management2__table_y12_nws_jdb__entry__2}

| User | Description |
|-|-|
| Tester | Can run tests and track defects for a software product by: * Creating tests and test sets. * Performing tests and recording test results. * Updating status of tests. * Creating defect records manually and linking them to failed tests for retesting. {#overview-test-management2__ul_mpw_rws_jdb} Important: To record a defect for a failed test in Test Management 2.0, create a defect record manually and reference the test in the defect description. |
| Test Manager | Can set up and monitor the manual testing process of a software product by: * Creating and maintaining tests and test sets. * Evaluating the tests, test steps, and test sets created by testers. * Facilitating test execution by creating test plans, fragmenting a test plan into test cycles, and test cycles into test execution suites. * Initiating a testing process by assigning tests to testers and then monitoring overall progress. * Assessing test results and closing a test plan. {#overview-test-management2__ul_n3t_5ws_jdb} |
[ ]

{#overview-test-management2__table_y12_nws_jdb}

## Key terminology {#overview-test-management2__section_uz2_rpp_ycb}

The following section describes the key terms used in Test Management 2.0.{#overview-test-management2__table_axc_m2g_hdb__entry__2}

| Term | Description |
|-|-|
| Test | A collection of conditions or steps used to determine whether a feature is working correctly. A test can also include an expected result, which is used to determine if the test case passes or fails. You can use the [Tests](https://www.servicenow.com/docs/0atH5Vh3GNz2frdD0sOyvg "Create a test specifying conditions or steps to determine whether a feature is working correctly.") module to create and maintain different versions of a test. |
| Test set | A collection of related tests. A test can be a part of one or more test sets. You can use the [Test Sets](https://www.servicenow.com/docs/NgbKiO7x8dZkAgOsWNqpcA "Group related tests into a test set. Test sets help you find tests by category or tag.") module to create a test set and group related tests into that test set. |
| Test plan | Plan describing how a product or a feature is to be tested and the time frame in which it must be executed. A test plan can be further broken into test cycles, and test cycles into test execution suites. You can use the [Test Plans](https://www.servicenow.com/docs/ARYcqNq_qZhN6TO0Fl0b3A#create-test-plan "Define how to test a product or feature by creating a test plan.") module to create test plans. |
| Test cycle | A subdivision of a test plan that represents a phase or iteration of testing, such as a regression cycle or a sprint cycle. A test plan can contain multiple test cycles, and each test cycle can be further divided into test execution suites. Use the Planning tab on the Test Board to create and manage test cycles. |
| Test case | A collection of related tests. A test case is saved as part of a test suite and can be added to a test plan. Each test case within a test plan has an assigned tester. |
| Runs | Detailed report of tests results, such as start time and end time of test execution, environment details, result of test execution. You can use the Run module to view the test results. |
[ ]

{#overview-test-management2__table_axc_m2g_hdb}

## Getting started with Test Management 2.0 {#overview-test-management2__section_getting_started}

1. Activate the Test Management 2.0 plugin. For more information, see [Activate Test Management 2.0](https://www.servicenow.com/docs/XuhbVhBLChLpXhW8M6f~Eg "Activate the Test Management 2.0 plugin (com.snc.test_management.2.0) if you've the admin role.").
2. Create your first test. For more information, see [Create a test in Test Management 2.0](https://www.servicenow.com/docs/0atH5Vh3GNz2frdD0sOyvg "Create a test specifying conditions or steps to determine whether a feature is working correctly.").
3. Create a test set to organize related tests. For more information, see [Create a test set in Test Management 2.0](https://www.servicenow.com/docs/NgbKiO7x8dZkAgOsWNqpcA "Group related tests into a test set. Test sets help you find tests by category or tag.").
4. Create a test plan and assign tests to testers. For more information, see [Create a test plan using Test Board in Test Management 2.0](https://www.servicenow.com/docs/ARYcqNq_qZhN6TO0Fl0b3A#create-test-plan "Define how to test a product or feature by creating a test plan.").
5. Run your assigned tests. For more information, see [Run your test assignments in Test Management 2.0](https://www.servicenow.com/docs/YQEv227qh~bzch55eAFVyA "Run your test assignments and capture the results.").