---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configuring Agent Client Collector for Visibility Content

# Configuring Agent Client Collector for Visibility Content {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Plan and configure your Agent Client Collector for Visibility Content (ACC-VC) implementation.

## Configuration overview {#configuring-accv__section_ebh_pxn_cbc}

ACC-VC requires installation of the ServiceNow Agent Client Collector (ACC) on the target host. ACC is a derivative of Sensu-Go, an open-source software.  
Configuring Agent Client Collector for Visibility Content requires the following:

* Discovery plugin (com.snc.discovery) must be installed and activated.
* Agent Client Collector Framework (ACC-F) must be installed on the ServiceNow instance.
* Agent must be installed on the target host.
* Ensure that you have upgraded to Quebec patch 3 or later.
* In a Linux or macOS environment, ensure that you are logged in as a servicenow user.

  In a Windows environment, ensure that you are logged in as a Local System user.
* ITOM Discovery or ITOM Visibility SKUs (SU-based licensing) is required.
{#configuring-accv__ul_ahb_tpy_lnb}

You can then download and install the Agent Client Collector for Visibility Content (ACC-VC) application from the ServiceNow Store or from the instance \[sn_acc_visibility\]. See [Agent Client Collector Installation](https://www.servicenow.com/docs/012KhsJorq5d~zoirdDc0w "You can install the Agent Client Collector on any supported host machine. The Agent Client Collector connects to a MID Server using the HTTP/S protocol, and the connection remains active after being established. One MID Server may handle several agents simultaneously, while a single agent works with one MID Server at a time and switches to a different MID Server when necessary to provide failover protection.") for details.  
Note:  
The ServiceNow Store regularly releases new applications and updates to applications that are created by the ServiceNow Store. If you already have the application, you can download the latest version to enhance your existing experience. Since different features are available or enhanced each time an application is released in the Store, the content and features available are indicated by version number in this document.

