Cloud Discovery schedules dashboard in Cloud Discovery Workspace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Cloud Discovery schedules dashboard in Cloud Discovery Workspace

    The Cloud Discovery schedules dashboard in the Cloud Discovery Workspace provides detailed insights into selected discovery runs within ServiceNow. It enables users with thesncloudopsws.cloudopsadminrole to monitor and analyze recent cloud discovery activities, focusing on Configuration Items (CIs) and discovery performance.

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    Access

    To access the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules. This centralized view helps administrators track discovery schedules and outcomes efficiently.

    Key Features

    • Resource and CI Metrics: View total CIs discovered, newly discovered CIs, and CIs absent from the previous discovery run, aiding in identifying changes in the cloud environment.
    • Error Tracking: Monitor the count of discovery errors per run to quickly identify and troubleshoot issues.
    • Duration Monitoring: Track the time taken for each discovery run to assess performance and optimize scheduling.
    • Reports: Visual bar charts show resource counts and time taken across the last 10 discovery runs, sourced from discoverycloudresults and discoverystatus tables respectively.
    • Filtering and Sorting: Use the schedules filter to narrow down discovery runs by cloud provider, schedule name, or both. Sort the filtered list alphabetically, by errors, or by discovery status (in progress or completed).

    Practical Use Cases

    • Cloud operations administrators can review resource counts and identify newly discovered or missing CIs to maintain an accurate CMDB.
    • Monitoring discovery errors helps troubleshoot and improve discovery reliability.
    • Tracking discovery duration assists in performance tuning and scheduling decisions.

    Important Notes

    • The indicators for "Newly discovered" and "Absent from last" are calculated only for pattern-based discoveries.
    • The report drop-down list displays data from only the last 10 discovery runs for selection and visualization.

    The Cloud Discovery schedules dashboard displays information about the selected discovery run.

    Required ServiceNow AI Platform roles

    sn_cloud_ops_ws.cloud_ops_admin

    Access the Cloud Discovery schedules dashboard

    To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    sn_cloud_ops_ws.cloud_ops_admin
    • View the resource count from the recent discovery runs.
    • View the time taken for the recent discovery runs.
    • View the list of newly discovered CIs
    • View the list of CIs missing from the previous discovery run.
    • View the count of CIs discovered during the selected discovery run.
    • View the count of discovery errors that occurred during the selected discovery run.

    Indicators

    Total Resources
    The indicator displays the total count of Configuration Items (CI) discovered during the selected discovery run.
    Newly discovered
    The indicator displays the count of new CIs discovered during the selected discovery run.
    Absent from last
    The indicator displays the count of CIs missing during the selected discovery run. That is, CIs were discovered during the previous discovery run, but are missing during the selected discovery run.
    Errors
    The indicator displays the count of discovery errors that occurred during the selected discovery run.
    Duration
    The indicator displays the time taken to complete the selected discovery run.
    Note:
    Cloud Discovery calculates the Newly discovered and Absent from last indicators only for the pattern-based discoveries.

    Reports

    Title Type Source table Description
    Resource counts from recent discovery runs Bar chart
    Bar chart.
    		 discovery_cloud_results This report displays the count of CIs discovered during the last 10 runs of the selected discovery schedule.
    Time taken for recent discovery runs Bar chart
    Bar chart.
    		 discovery_status This report displays the time taken to complete the last 10 runs of the selected discovery schedule.

    This report covers both completed as well as canceled discovery runs.

    Filters

    Name Type Description
    Schedules filter Choice-based filter By default, the list shows all the Cloud Discovery schedules in alphabetical order, regardless of their current running status. Use the schedule filter to filter the Cloud Discovery schedules. You can filter the schedules by cloud provider, schedule name, or both. You can also sort the filtered list by any one of the following criteria:
    • Alphabetically: Sort the schedule names alphabetically.
    • Errors: Sort by the count of errors encountered during the discovery.
    • Discovery in progress: Sort by status of the discovery.

    After filtering the schedule, select the discovery run from the Report drop-down list to visualize its data in the schedules dashboard displayed on the Results tab.

    Note:

    Only the last 10 discovery runs appear in the Report drop-down list.