---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Exploring Firewall Audits and Reporting

# Exploring Firewall Audits and Reporting {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 29, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

With Firewall Audits and Reporting, you have the capability to explore and conduct an inventory of your firewall security policies, devices, device groups, and manager information. Additionally, you can utilize it to submit
requests for new firewall rules and audit security policies within a specified time frame.

## Firewall Audits and Reporting overview {#firewall-audit-report-explore__section_xxj_b4p_31c}

A firewall device acts as a network security system, monitoring and controlling traffic based on specific policies. It establishes a protective barrier between trusted internal and untrusted external networks, incorporating multiple
security policies to safeguard against threats. Ongoing maintenance and audits are crucial as security policies evolve, preventing potential loopholes. The firewall audit process streamlines rule tracking and updating, ensuring
alignment with company security policies. Firewall vendors, including Panorama, provide centralized managers for efficient control over devices and policies.

## Firewall Audits and Reporting workflow {#firewall-audit-report-explore__section_yxj_b4p_31c}

The Firewall Audits and Reporting application enables the ServiceNow
Discovery process to discover firewalls (currently Palo Alto Networks firewalls), CMDB CIs for the firewall devices, firewall
manager, firewall device groups, and firewall policies using serverless patterns. Firewall
policy audit tasks are generated from the firewall managers or devices. You can also
request new firewall security policies through the Service Catalog and
archive older firewall rule requests, audit requests, and audit tasks to improve system
performance. For more information, see [Visibility to Firewall inventory](https://www.servicenow.com/docs/DjDzL7wRsxOAqt2DaFQhYw "The Firewall Audits and Reporting application helps you to discover and take inventory of your firewall security policies, devices, device groups, and manager information."). To see various reports to track discovered policies and audit tasks, see [Firewall Admin Workspace dashboard](https://www.servicenow.com/docs/Bgl2hXQTVV0MqOR5NF461A "The unified dashboard enables security and risk teams to oversee tasks, change requests, and the entire firewall inventory life cycle, with daily or manual updates for accurate and current information.").

## Firewall Audits and Reporting benefits {#firewall-audit-report-explore__section_byj_b4p_31c}

{#firewall-audit-report-explore__table_cyj_b4p_31c__entry__3}

| Benefit | Feature | Users |
|-|-|-|
| Up-to-date inventory of firewall security policies, devices, device groups, and manager information by persistently storing data in the CMDB through regular queries to a firewall manager. | [Visibility to Firewall inventory](https://www.servicenow.com/docs/DjDzL7wRsxOAqt2DaFQhYw "The Firewall Audits and Reporting application helps you to discover and take inventory of your firewall security policies, devices, device groups, and manager information.") | Firewall Admin \[sn_disco_firewall.firewall_admin\] |
| Provision for requesting a new firewall rule using the Service Catalog. | [Firewall rule requests](https://www.servicenow.com/docs/OWYr0JtGsoRnhhihX_Wo4g#firewall-requests "Use Service Catalog to request new firewall policies and rules.") | Firewall Requester \[sn_disco_firewall.firewall_requester\] |
| Provision for auditing firewall security policies for a specific time period. | [Firewall Admin Workspace dashboard](https://www.servicenow.com/docs/Bgl2hXQTVV0MqOR5NF461A "The unified dashboard enables security and risk teams to oversee tasks, change requests, and the entire firewall inventory life cycle, with daily or manual updates for accurate and current information.") | Firewall User \[sn_disco_firewall.firewall_user\] |
[ ]

{#firewall-audit-report-explore__table_cyj_b4p_31c}

## Request apps on the Store {#firewall-audit-report-explore__section_t1h_3ld_mjb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#firewall-audit-report-explore__inline-send-to-store}