---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Bind non-host CIs using CI field matching

# Bind non-host CIs using CI field matching {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If no match is found using the Node field, the system uses the CI identifier field to match alerts with non-host CIs based on attributes like Name, FQDN, IP, or MAC. This ensures
accurate alert association, improving visibility, troubleshooting, and root cause analysis for diverse infrastructure components.

## Before you begin

Role required: evt_mgmt_admin

## About this task

If no match is found using the Node field, the system looks at the Additional information field of the alert. When you select a CI type, such as File System, the system
automatically searches for a matching record in the \[cmdb_ci_file_system\] table. It uses the details provided in event rule record, specifically in the Additional information field, to refine the
search. For example, if the Additional information field contains values like `{"mount_point": "/snap/amazon-ssm-agent/9565", "name": "/dev/loop0"}`, the system looks for a record in the
\[cmdb_ci_file_system\] table that matches these values. If a match is found, the system binds the CI to the alert, ensuring accurate identification and association. Similarly, if the CI type is
Network Adapter, the system searches in the \[cmdb_ci_network_adapter\] table.

There may be cases where no match is found because the column names in the event record and the table differ for the same item. In such cases, you can manually create an additional key-value pair with a name matching the
table column, ensuring the matching process continues successfully. For information on how to create a manual field, see [Bind CIs using CI field matching and handling column name differences](https://www.servicenow.com/docs/GOuNOcMAZCqkw7zwO28lXA "Bind CIs by matching event Additional information fields with CI attributes. If column names differ, manually create an additional key-value pair to align with the CI table, ensuring accurate CI association.").

## Procedure

1. Navigate to AllEvent ManagementRulesEvent Rules.
2. Select New and complete the required fields of the event rule.
3. Select the Binding tab.
4. Select the Override default binding check box.
5. In the Binding type field, select CI field matching.  
6. Select the Transform and Compose Alert Output tab.
7. Clear the Node field value.  
8. In the CI type field, select the non-host CI.  
   A non-host CI type is any CI type that does not extend the \[cmdb_ci_hardware\] table, such as a Service or VM. The CI type determines the specific CMDB table where the system searches for the
   matching CI.
9. Select Save.
{#ci-matching-ci-non-host__steps_gcx_l4p_k2c}

*[\>]: and then


